Insurance Innovators Fraud & Claims 2025
Anton Ossip
Chief Claims Officer
Esure
Gareth Davies
Global Head of Fraud
Allianz Commercial
Judy O'Neill
Chief Claim Officer - Europe
Travelers
Barbara Rizzi
Chief Claims Officer
Arch Insurance
Caroline Gardner
Head of Department (Insurance Market Interventions)
FCA
Ed Leon Klinger
Chief Executive Officer
Flock Cover
Karl Poulsen
Chief Procurement Officer
Hiscox
Maximilian Heidbrink
Director Claims Germany
Hiscox
Thomas Hill
Detective Chief Inspector and Head of IFED
City of London Police
Mark Allen
Assistant Director, Head of Fraud and Financial Crime
Association of British Insurers
Paul Mullins
Former Managing Director, Global Strategic Initiatives
Former HSBC
Rajitha Prabhakaran
Group Financial Crime Officer
Domestic & General Insurance
Ben Fletcher
Director of Financial Crime - Personal Lines
Allianz
Arlenee Lebrón
Head of Fraud and P&C Claims Manager in AXA International Markets
AXA
Søren Frederiksen
Director, Sustainable Supply Chain
Tryg
Mike Haley
CEO
Cifas
Peter Ward
Head of Claims Counter Fraud
Aviva
Vesna Sanjković
Head of Claims Division
Croatia osiguranje d.d.
Jon Radford
Head of Intelligence, Investigations and Data Services
Insurance Fraud Bureau
Adele Sumner
Head of Counter Fraud & Financial Crime
RSA Group
Sumesh Vijayakumar
Head of Claims Transformation
Beazley Group
Oriane Valdelievre
Head of Claims Transformation, Europe APAC
AXA XL
Sam Halford
Head of Claims
Flock Cover
Kimmo Aalto
Head of Business Sourcing
OP Financial Group
Lucy Costin
Head of Claims Operations
Sompo International
Karl Parr
Claims Technical & Central Services Director
AXA Insurance
Alan Jackson
Head of Customer Experience & Customer Journey
AXA Group
Zoe Burnett
Head of First Party Claims
Marshmallow Insurance
Howard Rawstron
Head of Group Oversight Economic Crime Prevention
Lloyds Banking Group
Nick Errington
Head of Claims Governance & Performance Excellence
Swiss Re
Danny Hoskin
Principal Data Scientist for Artificial Intelligence
Aviva
Alan Finnerty
Global Claims Specialist
Ayvens
David Clements
Investigations Manager
Zurich Insurance Group
Matt Gilham
Director
Whitelk Fraud Performance Consulting
James Russell
Director
Lead To Change Consulting
David Williams
Consultant & Adviser
School House Hargrave
David Phillips
Claims Validation Technical Manager
NFU Mutual