11:30 AM - 11:50 AM
Agentic AI: a revolution in customer self-service?
  • How could agentic AI be leveraged to transform customer service and processes? And what can be learnt from early implementations? 
  • From onboarding to money management: what are the practical tasks AI agents can carry out on customers’ behalf? 
  • How can banks go beyond out-of-the-box solutions to drive competitive advantage through AI Agents? 
  • How far could customer use of agentic AI and ease of account switching increase competitive pressures on banks? 
  • How can banks effectively navigate the challenges of implementation, from integrating with legacy systems to achieving real-time data access? 
 
Fireside chat
11:45 AM - 12:05 PM
Agentic AI: automating core operations
 
 
Case study
2:15 PM - 2:40 PM
AI and cyber resilience: a double edged sword
  • From automated attacks to real-time adaption: how is AI-driven ransomware posing new threats? 
  • AI-powered phishing and social engineering: how is AI enhancing the sophistication of attacks? 
  • AI for cyber-resilience: how can AI and analytics empower rapid threat detection and response? 
  • From adequate governance to technical hurdles: what are challenges in leveraging AI effectively? 
 
Interview
12:30 PM - 1:00 PM
AI in counter fraud and AML: the threat and the potential
  • AI-powered fraud: how is AI transforming fraudsters strategies and techniques? 
  • Deepfakes and AI: how are deepfakes exploiting the weaknesses of eKYC and where can AI help?  
  • How can AI be used to recognise complex fraud patterns and anomalies in customer behaviour? 
  • From reactive to proactive: how can AI analytics empower real-time detection and response? 
  • Understanding the challenges of implementation: what are the technical hurdles to overcome? 
  • How can banks ensure explainability and justifiability of decisions?  
  • Complementing not replacing: how can banks effectively include AI alongside traditional tools? 
 
Panel discussion
3:15 PM - 3:30 PM
Audience voting
 
 
Audience voting
9:25 AM - 9:30 AM
Chair's opening remarks
 
 
Opening remarks
9:30 AM - 9:35 AM
Chair's opening remarks
 
 
Opening remarks
11:45 AM - 11:50 AM
Chair's opening remarks
 
 
Opening remarks
2:15 PM - 2:25 PM
Chair's opening remarks
 
 
Opening remarks
4:10 PM - 4:15 PM
Chair's opening remarks
 
 
Opening remarks
10:30 AM - 11:00 AM
Challenger bank growth: reimagining propositions and business models
  • The rise of the neo-bank: how have digital challengers successfully shaken up the market dominance of incumbents?  
  • Sustainable business models: what explains the commercial success of leading neo-banks amid a sea of failed FinTech unicorns? 
  • From payments and currency exchange to SME lending: which market niches have proven most lucrative for neo-banks and why? 
  • Redefining the banking proposition: how have challengers successfully identified new opportunities for product innovation? 
  • Budgeting tools and spending insights: how successful have personal financial management innovations been and why? 
  • Seamless UX and mobile apps: to what extent can digital experience remain a competitive advantage amidst incumbent catch up?  
  • From premium subscriptions to loyalty and rewards: to what extent have new revenue models contributed to challengers’ success? 
 
Panel discussion
3:00 PM - 3:30 PM
Customer onboarding and KYC: going above and beyond compliance
  • How can banks transform KYC from a compliance necessity to a commercial differentiator? 
  • Balancing onboarding ease with KYC compliance: how can banks achieve the best of both worlds? 
  • From data collection to verification: where can routine onboarding tasks be automated?  
  • Digital ID, e-signatures, OCR technology: what tools can best help streamline KYC processes?  
  • The EUDIW: to what extent will this be a game-changer for identify verification and onboarding? 
 
Panel discussion
11:50 AM - 12:10 PM
DDOS attacks: the rising cyber threat
 
 
Keynote address
12:10 PM - 12:30 PM
Delivering personalised data-driven services: the key considerations
  • From money management to tailored offers: what personalised services are customers demanding? 
  • Delivering personalisation in practice: what can be learnt from propositions on the market to date? 
  • From tailored messaging to timely notifications: how can AI enhance customer engagement? 
  • Overcoming the technical challenges: from unstructured data to real-time event streaming 
 
Fireside chat
3:00 PM - 3:25 PM
Digital operational resilience: navigating the emerging risks
  • How can banks keep pace with new cyber and digital operational resilience challenges?
  • DORA one year on: what are the key novelties and ongoing challenges for compliance?  
  • Disaster recovery: what best practices can banks employ to minimise downtime and react at speed?  
  • Penetration testing: how can banks reliably identify weaknesses that might lead to data breaches?  
  • Ensuring effective change management: how can banks mitigate the risks of digital transformation?  
  • Emerging technologies: what cyber risks arise from the increasing use of AI? 
 
Interview
11:45 AM - 12:10 PM
Enhancing cash management for corporates
  • From instant payments to diversity of payment methods: what key challenges do treasurers face? 
  • Visibility and certainty: how can real-time cash flow visibility and accurate forecasting be achieved? 
  • ERP integrations: how can banks ease the integration of treasury with ERP systems? 
  • Automating payment workflows: where can API’s streamline corporate treasury management?  
 
Fireside chat
12:05 PM - 12:35 PM
FIDA: investing in the technological requirements
  • From API interfaces to permission platforms: what new services will banks have to provide and how? 
  • Data sharing in practice: what will be required to ensure accessibility and standardisation of data? 
  • Data security and compliance: what expectations will financial information service providers face? 
  • Monetising investments: how can banks recoup the costs and benefit as an open data first mover? 
 
Panel discussion
4:35 PM - 4:55 PM
Forward '28: the Danske bank transformation journey
  • The Forward ’28 vision: why is transformation essential to serving customers better in an increasingly digital world? 
  • Boosting developer productivity and time to market: how will transformation speed up the development of innovative solutions? 
  • From conversational interfaces to personalised recommendations: how will Forward ‘28 unlock next-gen customer services?  
  • Unpacking the importance of cloud: how can cloud simplify the implementation of innovative AI and data-driven services? 
 
Interview
12:20 PM - 12:55 PM
Founders' journeys and Q&A
  • The start-up vision: how did you decide on the market proposition and what inspired the idea? 
  • Funding journeys: what steps did you take to secure funding from seed stage and beyond? 
  • Investor partnership strategy: how did you select the right investors for your business goals? 
  • Challenges of scaling: how did you overcome the obstacles on the way to sustainable growth?  
  • Talent and teams: how should start-ups build a strong culture to attract and retain talent? 
  • Advice to other entrepreneurs starting their journey: what are the key factors to keep in mind? 
 
Panel discussion
11:15 AM - 11:30 AM
From mass to me: the power of hyper-personalization
 
 
Keynote address
12:10 PM - 12:35 PM
Group discussion
 
 
Group discussion
12:35 PM - 12:50 PM
Group feedback
 
 
Group feedback
12:05 PM - 12:25 PM
Harnessing GenAI for coding and software development
  • Developer productivity: how can gen AI-powered script generation accelerate time to market? 
  • How far can gen AI develop accurate and reliable code? And how should banks manage the risks? 
  • AI-powered code healing: how can AI be leveraged to detect and fix code issues?  
  • What are the technical challenges in integrating AI into existing coding and DevOps workflows? 
 
Fireside chat
11:15 AM - 11:35 AM
Identifying potential: what to look for in a winning start-up
 
 
Interview
12:10 PM - 12:30 PM
Instant payments fraud: rising to the challenge
  • Network and counter-party collaboration: how far can sharing data characteristics stem the tide? 
  • Cross-channel coverage: how can banks effectively eliminate system gaps across channels? 
  • Towards real-time scoring: how can banks accurately determine fraud risk in real-time? 
  • AI and ML: how can banks leverage AI-based layers to detect and block fraud with precision? 
 
Fireside chat
11:55 AM - 12:20 PM
Investors and start-up partnerships: the pain points and pitfalls
  • What are the key criteria VCs and investors look for when identifying a suitable start-up to invest in? 
  • What are founders looking for from their partners? What key factors should they consider? 
  • What are the key causes of strategy misalignment, and how can start-ups ensure better synergy? 
  • How can partnership agreements be structured to establish clear roles, risk and revenue sharing? 
  • Fostering effective partnerships: what can be learnt from successes and past mistakes? 
 
Fireside chat
11:50 AM - 12:10 PM
Leveraging Good AI to Combat Fraud and the Rise of Deepfakes
 
 
Advisory session
12:35 PM - 1:00 PM
Leveraging open data for customers: from PFM to loyalty and rewards
  • Next-gen customer insights: what new commercial opportunities could open transaction data unlock? 
  • Streamlining authentication: how can open banking data enhance the ease of customer journeys? 
  • From budgeting insights to automating saving: how can banks harness open data to improve PFM? 
  • Enabling comprehensive subscription management: how can open banking pave the way?  
  • Transforming loyalty programmes: how can banks leverage open data to tailor offers and rewards? 
  • Towards open finance: how will FIDA unlock new revenue across pensions, insurance and wealth? 
  • From pension dashboards to marketplaces: what new revenue models could banks look to explore? 
  • In what timeframe will open finance become profitable? And how should banks invest now? 
 
Fireside chat
9:30 AM - 9:50 AM
Lunar: charting the rise of a digital challenger bank 
 
 
Interview
12:30 PM - 1:00 PM
Making life easier for customers and SME clients
  • Streamlining customer journeys: where can ease be enhanced for customers and clients? 
  • Self-service banking: what level of control are customers and clients looking for from banks? 
  • SME banking today: how can the ease of retail digital banking be replicated for SME clients? 
  • Digital needs: what features do customers and clients want from their mobile and online portals? 
  • Personal and business financial advice: how can banks enhance their financial advisory services? 
  • Seamless subscriptions, billing and expense management: where can services be enhanced? 
  • Hassle free payments: how can payments and transfers be simplified for individuals and SMEs? 
  • The future of the customer/client relationship: how could the role of banks be set to evolve? 
 
Panel discussion
10:30 AM - 10:45 AM
MoneyLIVE Nordic Banking | Speaker Briefing

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Zoom meeting
10:30 AM - 11:15 AM
Networking break
 
 
Networking
11:45 AM - 12:05 PM
Next-gen credit scoring: leveraging open data
  • Why open data? What are the limitations of traditional data sources for credit risk assessments?  
  • From cash flow to ERP data: what new and richer data sources could open banking unlock?  
  • Data clarity: how can AI-driven analytics enhance lender’s understanding of SME financial health?   
  • Towards real-time analysis: how can advanced analytics and open data drive faster and more accurate decisioning?  
  • Data-driven personalisation: how can open data enable lenders to deliver more contextual and tailored offers? 
 
Fireside chat
12:10 PM - 12:50 PM
Optimising SME lending: application, decisioning and beyond
  • Assessing the market challenges: what are the biggest pain points for SMEs in accessing finance? 
  • From default risk to lack of quality data: what are the challenges to making SME lending profitable?  
  • Transactions, ERP and cash flow data: how can banks leverage new data sources effectively? 
  • Streamlining loan applications and onboarding: what can be learnt from innovative digital players? 
  • Automation: how can lenders streamline approvals with smart automation and effective controls? 
  • From origination to loan servicing: how can client support be enhanced across the credit lifecycle? 
  • Personalisation: how can banks build a customised suite of products that match SME requirements? 
  • Banks vs. non-bank lenders: are banks still best placed competitively to serve SME financing needs? 
 
Panel discussion
2:25 PM - 2:35 PM
Pitch 1 | Normain

Normain turns judgement-heavy reports, like audits and gap analyses, into custom AI agents. Using existing templates and expertise, these agents help experts complete their work up to 80% faster

 
Pitch
2:35 PM - 2:45 PM
Pitch 2 | Alwy

Alwy offers an all-in-one finance platform for securities firms, brokers and fund companies, streamlining onboarding, trading and compliance through secure digital identity and automation. 

 
Pitch
2:45 PM - 2:55 PM
Pitch 3 | Monemon

Monemon is transforming youth finance by making everyday money management fun, stylish, and secure. Users can customise their app, learn money skills through gamified features, and use a sleek debit card. 

 
Pitch
2:55 PM - 3:05 PM
Pitch 4 | Fimento

Fimento is transforming financial services with an open banking platform that simplifies secure data access and integration, helping businesses build smarter, user-friendly solutions. 

 
Pitch
3:05 PM - 3:15 PM
Pitch 5 | Axiology

Axiology is transforming European capital markets with a blockchain-based platform for tokenised securities, making trading and settlement faster, cheaper, and more accessible for SMEs and retail investors. 

 
Pitch
4:55 PM - 5:30 PM
Readying for an AI revolution: laying the foundations for success
  • Building the capabilities: what are the essential prerequisites for banks seeking to develop AI-powered services? 
  • From customer-facing solutions to employee empowerment: what are the key lessons learnt from early implementations?  
  • From structuring data to data integration: what steps should banks take to build the data backbone required? 
  • Enhancing governance and risk management frameworks: how do bank policies and practices needed to adapt?  
  • Teams, talent and operating models: how should banks ensure the enterprise is prepared for agile AI development?  
 
Panel discussion
9:50 AM - 10:30 AM
Redefining commercial strategies for a changing market
  • ​​​Diversification or strengthening core business: how should banks re-evaluate their strategic priorities today? 
  • Acquisition and FinTech partnership strategies: how should banks look to develop new digital capabilities? 
  • Tariffs, sanctions and geopolitical tensions: what are the challenges for banks navigating a de-globalising world? 
  • From cyberattacks to climate: how can banks ensure operational resiliency amid a growing complexity of risks? 
  • Leveraging AI and emerging tech to drive efficiencies and transform customer propositions: how can banks create real competitive advantage today? 
 
Leaders' forum
2:15 PM - 2:40 PM
Reimagining recurring payments and subscriptions
  • From increased visibility to control: what are the key customer pain points in recurring payments? 
  • Seamless subscription management: where can banks simplify the process for customers?  
  • Reducing cost and enhance ease for business: how can recurring payments add value for clients?  
 
Fireside chat
11:15 AM - 11:30 AM
RIX-INST: the competitive impact of instant rails
 
 
Keynote address
11:35 AM - 11:55 AM
Scaling climate FinTechs: the emerging growth market
 
 
Keynote address
9:35 AM - 9:50 AM
Sydbank towards 2035: a shared strategic journey
 
 
Keynote address
11:30 AM - 11:50 AM
Taking the fight to APP fraud: best practices and strategies
  • The Payment Services Regulation: what is the new liability framework for PSPs, BigTech and Telcos? 
  • Getting to grips with social engineering: how can customer education and nudges be enhanced? 
  • Behavioural analytics: how can behavioural data be harnessed to detect anomalies and fraud signs?  
  • Working with BigTech and Telcos: what more can banks do to further collaboration on APP scams? 
 
Fireside chat
4:15 PM - 4:35 PM
The CEO suite: between AI and humanity
 
 
Keynote address
2:00 PM - 2:20 PM
The Digital Euro: concluding the preparation phase
 
 
Interview
2:50 PM - 3:10 PM
The Economic and Financial Markets Outlook for the Nordics
 
 
Keynote address
2:15 PM - 2:30 PM
The EU Digital Identity Wallet: transforming payment authentication
 
 
Keynote address
11:15 AM - 11:30 AM
The fight against financial crime: lessons from the AML task force
 
 
Keynote address
12:10 PM - 12:55 PM
The future of A2A payment rails in the Nordics
  • ​​​​Taking stock on A2A adoption: what market trends are we seeing and what explains the A2A boom?  
  • Grasping the A2A advantages: from lower costs to reduced errors and better conversion rates  
  • PSD3 and instant payments: to what extent will new legislation accelerate A2A adoption? 
  • The EPI’s wero and BigTech wallets: to what extent will new digital wallets boost A2A growth? 
  • The SPAA scheme: do the commercial advantages of the A2A scheme outweigh the costs?  
  • Dynamic recurring payments and subscription payments: where do A2A payments have the edge? 
  • The benefits of A2A and Request-to-Pay: from simplifying payouts to efficient cash management  
  • Cracking ecommerce and bringing A2A in-store: what are the hurdles still to overcome? 
  • Enhancing payment protection: what more needs to be done to foster security and trust? 
 
Panel discussion
9:50 AM - 10:10 AM
The next evolution of BaaS business models
  • The BaaS boom: what key market trends are driving the growth in demand for banking-as-a-service? 
  • From white-labelled products to a full bank-in-a-box: what can be learnt from the range of services on the market to date? 
  • Identifying a BaaS market niche: how can banks differentiate and determine where their competitive advantage lies? 
  • From FinTech challengers to retailers: how can banks identify their target market and successfully cater to different client needs? 
  • From quality APIs to compliance: what are the key prerequisites to ensuring ease of integration for clients? 
 
Fireside chat
2:40 PM - 3:25 PM
The next evolution of the wallet market
  • The state of the market: what explains the variation in wallet adoption rates across Europe? 
  • Competing with BigTech: how are Nordic wallet pioneers keeping ahead in the race? 
  • The opening of Apple NFC and faceID: how far has this unlocked competition in the wallet sector?  
  • Enabling cross-border payments: how are wallets simplifying P2P transfers across borders? 
  • From BNPL to loyalty schemes: how can digital wallets add value at the point of payment? 
  • Tapping the value of A2A payments: where can wallets seize the commercial opportunities? 
  • From new customer segments to data insights: how can wallets add new value for merchants? 
  • From integration to cost: what pain points still need to be overcome to boost acceptance?  
  • The EPI wero: will “one wallet for Europe” be the future of the payment wallet landscape? 
 
Panel discussion
2:20 PM - 2:50 PM
The strategic implications of digital currencies and tokenised deposits
  • From Digital Euro progression to US retreat: what can be learnt from differing trends on the global development of CBDCs? 
  • The Digital Euro: the key to reducing reliance on international BigTech and card schemes or a solution in search of a problem?  
  • Pan-European payments: are retail CBDCs the key to a pan-European alternative to cards in the face of P27 failure?  
  • The CBDC threat to bank deposits: how serious are the risks of disintermediation for banks? And can they be avoided?  
  • Tokenised deposits: to what extent could tokenisation define the next evolution of bank assets amidst the rise of CBDCs?  
  • Tokenised deposits vs. stablecoins: how do they differ and what are the key advantages of deposit tokens over stablecoins for banks? 
  • Liquidity and settlement: how could tokenisation enhance liquidity and unlock value via cheaper and faster payments and settlement? 
  • Smart contracts and programmability: how could deposit tokens add new value through automated, conditional transactions? 
  • Private and public sector collaboration: what more could be done to ensure the benefits of digital currencies are realised for all? 
 
Panel discussion
11:35 AM - 12:10 PM
Towards cross-border harmonisation
  • Payments post-P27: what avenues are open to harmonising Nordic payment infrastructure?  
  • Cross-currency payments: what are the challenges to overcome with multi-currency clearing? 
  • SEPA Inst, RIX-INST, NPC Instant Credit Transfer: how are instant payments driving harmonisation? 
  • TIPS and T2: how far are Nordic central bank migrations set to simplify settlements? 
  • ISO 20022: how can enriched data be leveraged to simplify cross border payments?  
  • From EPI’s Wero to CBDCs: how far could these initiatives enhance pan-European harmonisation?  
 
Panel discussion
10:10 AM - 10:30 AM
Turning the bank into a truly data-driven business
 
 
Advisory session
11:50 AM - 12:10 PM
Unlock growth mode: AI-inside that moves the P&L
 
 
Advisory session
2:30 PM - 3:00 PM
Unlocking value with next-gen authentication and verification
  • eiDAS 2.0 and the EUDIW: what approaches are Nordic governments taking to the future eIDs? 
  • From payment authentication to onboarding: how can banks unlock new value from EUDIWs? 
  • Becoming an eID wallet issuer: to what extent is this is a viable model for banks?  
  • Bank-verified digital identity: which players are leading the way and what can be learnt to date? 
  • From Belgium’s itsme to Estonia’s Smart-ID: how are eIDs taking off outside the Nordics? 
  • Nordic expansion: are Nordic ID providers set to expand outside their domestic markets?  
  • Towards cross-border digital identity: what are the hurdles and how can they be overcome?  
  • From ease of integration to interoperability: where can client and end-user experience be enhanced? 
  • Digital ID and deepfakes: how can innovative digital identity solutions counter the rising threat? 
 
Panel discussion
2:40 PM - 3:00 PM
Unmasking modern fraud: why prevention must happen at the edge
 
 
Advisory session
12:25 PM - 1:00 PM
Unpacking the potential of AI in operations
  • Demystifying agentic AI: how is it different and where do its unique advantages lie? 
  • From customer support to counter fraud: what can be learnt from agentic AI implementations to date? 
  • Identifying opportunities for process improvements: which areas are most ripe for AI-driven automation? 
  • Predictive analytics and data integration: where can AI-powered analysis allow banks to act proactively? 
  • How can AI simplify risk and compliance? From regulatory reporting to model risk management 
  • Where is maintaining human oversight necessary? And how can banks manage the risks? 
  • Human-centric transformation: how can AI be used to empower not replace the human workforce?  
  • What are the technical hurdles to implementing AI within existing workflows and processes? 
 
Panel discussion
11:30 AM - 11:50 AM
Agentic AI: a revolution in customer self-service?
  • How could agentic AI be leveraged to transform customer service and processes? And what can be learnt from early implementations? 
  • From onboarding to money management: what are the practical tasks AI agents can carry out on customers’ behalf? 
  • How can banks go beyond out-of-the-box solutions to drive competitive advantage through AI Agents? 
  • How far could customer use of agentic AI and ease of account switching increase competitive pressures on banks? 
  • How can banks effectively navigate the challenges of implementation, from integrating with legacy systems to achieving real-time data access? 
 
Fireside chat
11:45 AM - 12:05 PM
Agentic AI: automating core operations
 
 
Case study
2:15 PM - 2:40 PM
AI and cyber resilience: a double edged sword
  • From automated attacks to real-time adaption: how is AI-driven ransomware posing new threats? 
  • AI-powered phishing and social engineering: how is AI enhancing the sophistication of attacks? 
  • AI for cyber-resilience: how can AI and analytics empower rapid threat detection and response? 
  • From adequate governance to technical hurdles: what are challenges in leveraging AI effectively? 
 
Interview
12:30 PM - 1:00 PM
AI in counter fraud and AML: the threat and the potential
  • AI-powered fraud: how is AI transforming fraudsters strategies and techniques? 
  • Deepfakes and AI: how are deepfakes exploiting the weaknesses of eKYC and where can AI help?  
  • How can AI be used to recognise complex fraud patterns and anomalies in customer behaviour? 
  • From reactive to proactive: how can AI analytics empower real-time detection and response? 
  • Understanding the challenges of implementation: what are the technical hurdles to overcome? 
  • How can banks ensure explainability and justifiability of decisions?  
  • Complementing not replacing: how can banks effectively include AI alongside traditional tools? 
 
Panel discussion
3:15 PM - 3:30 PM
Audience voting
 
 
Audience voting
9:25 AM - 9:30 AM
Chair's opening remarks
 
 
Opening remarks
9:30 AM - 9:35 AM
Chair's opening remarks
 
 
Opening remarks
11:45 AM - 11:50 AM
Chair's opening remarks
 
 
Opening remarks
2:15 PM - 2:25 PM
Chair's opening remarks
 
 
Opening remarks
4:10 PM - 4:15 PM
Chair's opening remarks
 
 
Opening remarks
10:30 AM - 11:00 AM
Challenger bank growth: reimagining propositions and business models
  • The rise of the neo-bank: how have digital challengers successfully shaken up the market dominance of incumbents?  
  • Sustainable business models: what explains the commercial success of leading neo-banks amid a sea of failed FinTech unicorns? 
  • From payments and currency exchange to SME lending: which market niches have proven most lucrative for neo-banks and why? 
  • Redefining the banking proposition: how have challengers successfully identified new opportunities for product innovation? 
  • Budgeting tools and spending insights: how successful have personal financial management innovations been and why? 
  • Seamless UX and mobile apps: to what extent can digital experience remain a competitive advantage amidst incumbent catch up?  
  • From premium subscriptions to loyalty and rewards: to what extent have new revenue models contributed to challengers’ success? 
 
Panel discussion
3:00 PM - 3:30 PM
Customer onboarding and KYC: going above and beyond compliance
  • How can banks transform KYC from a compliance necessity to a commercial differentiator? 
  • Balancing onboarding ease with KYC compliance: how can banks achieve the best of both worlds? 
  • From data collection to verification: where can routine onboarding tasks be automated?  
  • Digital ID, e-signatures, OCR technology: what tools can best help streamline KYC processes?  
  • The EUDIW: to what extent will this be a game-changer for identify verification and onboarding? 
 
Panel discussion
11:50 AM - 12:10 PM
DDOS attacks: the rising cyber threat
 
 
Keynote address
12:10 PM - 12:30 PM
Delivering personalised data-driven services: the key considerations
  • From money management to tailored offers: what personalised services are customers demanding? 
  • Delivering personalisation in practice: what can be learnt from propositions on the market to date? 
  • From tailored messaging to timely notifications: how can AI enhance customer engagement? 
  • Overcoming the technical challenges: from unstructured data to real-time event streaming 
 
Fireside chat
3:00 PM - 3:25 PM
Digital operational resilience: navigating the emerging risks
  • How can banks keep pace with new cyber and digital operational resilience challenges?
  • DORA one year on: what are the key novelties and ongoing challenges for compliance?  
  • Disaster recovery: what best practices can banks employ to minimise downtime and react at speed?  
  • Penetration testing: how can banks reliably identify weaknesses that might lead to data breaches?  
  • Ensuring effective change management: how can banks mitigate the risks of digital transformation?  
  • Emerging technologies: what cyber risks arise from the increasing use of AI? 
 
Interview
11:45 AM - 12:10 PM
Enhancing cash management for corporates
  • From instant payments to diversity of payment methods: what key challenges do treasurers face? 
  • Visibility and certainty: how can real-time cash flow visibility and accurate forecasting be achieved? 
  • ERP integrations: how can banks ease the integration of treasury with ERP systems? 
  • Automating payment workflows: where can API’s streamline corporate treasury management?  
 
Fireside chat
12:05 PM - 12:35 PM
FIDA: investing in the technological requirements
  • From API interfaces to permission platforms: what new services will banks have to provide and how? 
  • Data sharing in practice: what will be required to ensure accessibility and standardisation of data? 
  • Data security and compliance: what expectations will financial information service providers face? 
  • Monetising investments: how can banks recoup the costs and benefit as an open data first mover? 
 
Panel discussion
4:35 PM - 4:55 PM
Forward '28: the Danske bank transformation journey
  • The Forward ’28 vision: why is transformation essential to serving customers better in an increasingly digital world? 
  • Boosting developer productivity and time to market: how will transformation speed up the development of innovative solutions? 
  • From conversational interfaces to personalised recommendations: how will Forward ‘28 unlock next-gen customer services?  
  • Unpacking the importance of cloud: how can cloud simplify the implementation of innovative AI and data-driven services? 
 
Interview
12:20 PM - 12:55 PM
Founders' journeys and Q&A
  • The start-up vision: how did you decide on the market proposition and what inspired the idea? 
  • Funding journeys: what steps did you take to secure funding from seed stage and beyond? 
  • Investor partnership strategy: how did you select the right investors for your business goals? 
  • Challenges of scaling: how did you overcome the obstacles on the way to sustainable growth?  
  • Talent and teams: how should start-ups build a strong culture to attract and retain talent? 
  • Advice to other entrepreneurs starting their journey: what are the key factors to keep in mind? 
 
Panel discussion
11:15 AM - 11:30 AM
From mass to me: the power of hyper-personalization
 
 
Keynote address
12:10 PM - 12:35 PM
Group discussion
 
 
Group discussion
12:35 PM - 12:50 PM
Group feedback
 
 
Group feedback
12:05 PM - 12:25 PM
Harnessing GenAI for coding and software development
  • Developer productivity: how can gen AI-powered script generation accelerate time to market? 
  • How far can gen AI develop accurate and reliable code? And how should banks manage the risks? 
  • AI-powered code healing: how can AI be leveraged to detect and fix code issues?  
  • What are the technical challenges in integrating AI into existing coding and DevOps workflows? 
 
Fireside chat
11:15 AM - 11:35 AM
Identifying potential: what to look for in a winning start-up
 
 
Interview
12:10 PM - 12:30 PM
Instant payments fraud: rising to the challenge
  • Network and counter-party collaboration: how far can sharing data characteristics stem the tide? 
  • Cross-channel coverage: how can banks effectively eliminate system gaps across channels? 
  • Towards real-time scoring: how can banks accurately determine fraud risk in real-time? 
  • AI and ML: how can banks leverage AI-based layers to detect and block fraud with precision? 
 
Fireside chat
11:55 AM - 12:20 PM
Investors and start-up partnerships: the pain points and pitfalls
  • What are the key criteria VCs and investors look for when identifying a suitable start-up to invest in? 
  • What are founders looking for from their partners? What key factors should they consider? 
  • What are the key causes of strategy misalignment, and how can start-ups ensure better synergy? 
  • How can partnership agreements be structured to establish clear roles, risk and revenue sharing? 
  • Fostering effective partnerships: what can be learnt from successes and past mistakes? 
 
Fireside chat
11:50 AM - 12:10 PM
Leveraging Good AI to Combat Fraud and the Rise of Deepfakes
 
 
Advisory session
12:35 PM - 1:00 PM
Leveraging open data for customers: from PFM to loyalty and rewards
  • Next-gen customer insights: what new commercial opportunities could open transaction data unlock? 
  • Streamlining authentication: how can open banking data enhance the ease of customer journeys? 
  • From budgeting insights to automating saving: how can banks harness open data to improve PFM? 
  • Enabling comprehensive subscription management: how can open banking pave the way?  
  • Transforming loyalty programmes: how can banks leverage open data to tailor offers and rewards? 
  • Towards open finance: how will FIDA unlock new revenue across pensions, insurance and wealth? 
  • From pension dashboards to marketplaces: what new revenue models could banks look to explore? 
  • In what timeframe will open finance become profitable? And how should banks invest now? 
 
Fireside chat
9:30 AM - 9:50 AM
Lunar: charting the rise of a digital challenger bank 
 
 
Interview
12:30 PM - 1:00 PM
Making life easier for customers and SME clients
  • Streamlining customer journeys: where can ease be enhanced for customers and clients? 
  • Self-service banking: what level of control are customers and clients looking for from banks? 
  • SME banking today: how can the ease of retail digital banking be replicated for SME clients? 
  • Digital needs: what features do customers and clients want from their mobile and online portals? 
  • Personal and business financial advice: how can banks enhance their financial advisory services? 
  • Seamless subscriptions, billing and expense management: where can services be enhanced? 
  • Hassle free payments: how can payments and transfers be simplified for individuals and SMEs? 
  • The future of the customer/client relationship: how could the role of banks be set to evolve? 
 
Panel discussion
10:30 AM - 10:45 AM
MoneyLIVE Nordic Banking | Speaker Briefing

Please find the Zoom details below:

Join Zoom Meeting
https://us02web.zoom.us/j/86332789535?pwd=fis9jlEgwHjG23YWAXQavzJbf09saJ.1

Meeting ID: 863 3278 9535
Passcode: 207217---One tap mobile
+442034815237,,86332789535# United Kingdom
+442034815240,,86332789535# United KingdomJoin instructions
https://us02web.zoom.us/meetings/86332789535/invitations?signature=sIuwHhEu1OWQAg4P5n2dOvQfHyUTywvp9sFrtqCgYh0

 
Zoom meeting
10:30 AM - 11:15 AM
Networking break
 
 
Networking
11:45 AM - 12:05 PM
Next-gen credit scoring: leveraging open data
  • Why open data? What are the limitations of traditional data sources for credit risk assessments?  
  • From cash flow to ERP data: what new and richer data sources could open banking unlock?  
  • Data clarity: how can AI-driven analytics enhance lender’s understanding of SME financial health?   
  • Towards real-time analysis: how can advanced analytics and open data drive faster and more accurate decisioning?  
  • Data-driven personalisation: how can open data enable lenders to deliver more contextual and tailored offers? 
 
Fireside chat
12:10 PM - 12:50 PM
Optimising SME lending: application, decisioning and beyond
  • Assessing the market challenges: what are the biggest pain points for SMEs in accessing finance? 
  • From default risk to lack of quality data: what are the challenges to making SME lending profitable?  
  • Transactions, ERP and cash flow data: how can banks leverage new data sources effectively? 
  • Streamlining loan applications and onboarding: what can be learnt from innovative digital players? 
  • Automation: how can lenders streamline approvals with smart automation and effective controls? 
  • From origination to loan servicing: how can client support be enhanced across the credit lifecycle? 
  • Personalisation: how can banks build a customised suite of products that match SME requirements? 
  • Banks vs. non-bank lenders: are banks still best placed competitively to serve SME financing needs? 
 
Panel discussion
2:25 PM - 2:35 PM
Pitch 1 | Normain

Normain turns judgement-heavy reports, like audits and gap analyses, into custom AI agents. Using existing templates and expertise, these agents help experts complete their work up to 80% faster

 
Pitch
2:35 PM - 2:45 PM
Pitch 2 | Alwy

Alwy offers an all-in-one finance platform for securities firms, brokers and fund companies, streamlining onboarding, trading and compliance through secure digital identity and automation. 

 
Pitch
2:45 PM - 2:55 PM
Pitch 3 | Monemon

Monemon is transforming youth finance by making everyday money management fun, stylish, and secure. Users can customise their app, learn money skills through gamified features, and use a sleek debit card. 

 
Pitch
2:55 PM - 3:05 PM
Pitch 4 | Fimento

Fimento is transforming financial services with an open banking platform that simplifies secure data access and integration, helping businesses build smarter, user-friendly solutions. 

 
Pitch
3:05 PM - 3:15 PM
Pitch 5 | Axiology

Axiology is transforming European capital markets with a blockchain-based platform for tokenised securities, making trading and settlement faster, cheaper, and more accessible for SMEs and retail investors. 

 
Pitch
4:55 PM - 5:30 PM
Readying for an AI revolution: laying the foundations for success
  • Building the capabilities: what are the essential prerequisites for banks seeking to develop AI-powered services? 
  • From customer-facing solutions to employee empowerment: what are the key lessons learnt from early implementations?  
  • From structuring data to data integration: what steps should banks take to build the data backbone required? 
  • Enhancing governance and risk management frameworks: how do bank policies and practices needed to adapt?  
  • Teams, talent and operating models: how should banks ensure the enterprise is prepared for agile AI development?  
 
Panel discussion
9:50 AM - 10:30 AM
Redefining commercial strategies for a changing market
  • ​​​Diversification or strengthening core business: how should banks re-evaluate their strategic priorities today? 
  • Acquisition and FinTech partnership strategies: how should banks look to develop new digital capabilities? 
  • Tariffs, sanctions and geopolitical tensions: what are the challenges for banks navigating a de-globalising world? 
  • From cyberattacks to climate: how can banks ensure operational resiliency amid a growing complexity of risks? 
  • Leveraging AI and emerging tech to drive efficiencies and transform customer propositions: how can banks create real competitive advantage today? 
 
Leaders' forum
2:15 PM - 2:40 PM
Reimagining recurring payments and subscriptions
  • From increased visibility to control: what are the key customer pain points in recurring payments? 
  • Seamless subscription management: where can banks simplify the process for customers?  
  • Reducing cost and enhance ease for business: how can recurring payments add value for clients?  
 
Fireside chat
11:15 AM - 11:30 AM
RIX-INST: the competitive impact of instant rails
 
 
Keynote address
11:35 AM - 11:55 AM
Scaling climate FinTechs: the emerging growth market
 
 
Keynote address
9:35 AM - 9:50 AM
Sydbank towards 2035: a shared strategic journey
 
 
Keynote address
11:30 AM - 11:50 AM
Taking the fight to APP fraud: best practices and strategies
  • The Payment Services Regulation: what is the new liability framework for PSPs, BigTech and Telcos? 
  • Getting to grips with social engineering: how can customer education and nudges be enhanced? 
  • Behavioural analytics: how can behavioural data be harnessed to detect anomalies and fraud signs?  
  • Working with BigTech and Telcos: what more can banks do to further collaboration on APP scams? 
 
Fireside chat
4:15 PM - 4:35 PM
The CEO suite: between AI and humanity
 
 
Keynote address
2:00 PM - 2:20 PM
The Digital Euro: concluding the preparation phase
 
 
Interview
2:50 PM - 3:10 PM
The Economic and Financial Markets Outlook for the Nordics
 
 
Keynote address
2:15 PM - 2:30 PM
The EU Digital Identity Wallet: transforming payment authentication
 
 
Keynote address
11:15 AM - 11:30 AM
The fight against financial crime: lessons from the AML task force
 
 
Keynote address
12:10 PM - 12:55 PM
The future of A2A payment rails in the Nordics
  • ​​​​Taking stock on A2A adoption: what market trends are we seeing and what explains the A2A boom?  
  • Grasping the A2A advantages: from lower costs to reduced errors and better conversion rates  
  • PSD3 and instant payments: to what extent will new legislation accelerate A2A adoption? 
  • The EPI’s wero and BigTech wallets: to what extent will new digital wallets boost A2A growth? 
  • The SPAA scheme: do the commercial advantages of the A2A scheme outweigh the costs?  
  • Dynamic recurring payments and subscription payments: where do A2A payments have the edge? 
  • The benefits of A2A and Request-to-Pay: from simplifying payouts to efficient cash management  
  • Cracking ecommerce and bringing A2A in-store: what are the hurdles still to overcome? 
  • Enhancing payment protection: what more needs to be done to foster security and trust? 
 
Panel discussion
9:50 AM - 10:10 AM
The next evolution of BaaS business models
  • The BaaS boom: what key market trends are driving the growth in demand for banking-as-a-service? 
  • From white-labelled products to a full bank-in-a-box: what can be learnt from the range of services on the market to date? 
  • Identifying a BaaS market niche: how can banks differentiate and determine where their competitive advantage lies? 
  • From FinTech challengers to retailers: how can banks identify their target market and successfully cater to different client needs? 
  • From quality APIs to compliance: what are the key prerequisites to ensuring ease of integration for clients? 
 
Fireside chat
2:40 PM - 3:25 PM
The next evolution of the wallet market
  • The state of the market: what explains the variation in wallet adoption rates across Europe? 
  • Competing with BigTech: how are Nordic wallet pioneers keeping ahead in the race? 
  • The opening of Apple NFC and faceID: how far has this unlocked competition in the wallet sector?  
  • Enabling cross-border payments: how are wallets simplifying P2P transfers across borders? 
  • From BNPL to loyalty schemes: how can digital wallets add value at the point of payment? 
  • Tapping the value of A2A payments: where can wallets seize the commercial opportunities? 
  • From new customer segments to data insights: how can wallets add new value for merchants? 
  • From integration to cost: what pain points still need to be overcome to boost acceptance?  
  • The EPI wero: will “one wallet for Europe” be the future of the payment wallet landscape? 
 
Panel discussion
2:20 PM - 2:50 PM
The strategic implications of digital currencies and tokenised deposits
  • From Digital Euro progression to US retreat: what can be learnt from differing trends on the global development of CBDCs? 
  • The Digital Euro: the key to reducing reliance on international BigTech and card schemes or a solution in search of a problem?  
  • Pan-European payments: are retail CBDCs the key to a pan-European alternative to cards in the face of P27 failure?  
  • The CBDC threat to bank deposits: how serious are the risks of disintermediation for banks? And can they be avoided?  
  • Tokenised deposits: to what extent could tokenisation define the next evolution of bank assets amidst the rise of CBDCs?  
  • Tokenised deposits vs. stablecoins: how do they differ and what are the key advantages of deposit tokens over stablecoins for banks? 
  • Liquidity and settlement: how could tokenisation enhance liquidity and unlock value via cheaper and faster payments and settlement? 
  • Smart contracts and programmability: how could deposit tokens add new value through automated, conditional transactions? 
  • Private and public sector collaboration: what more could be done to ensure the benefits of digital currencies are realised for all? 
 
Panel discussion
11:35 AM - 12:10 PM
Towards cross-border harmonisation
  • Payments post-P27: what avenues are open to harmonising Nordic payment infrastructure?  
  • Cross-currency payments: what are the challenges to overcome with multi-currency clearing? 
  • SEPA Inst, RIX-INST, NPC Instant Credit Transfer: how are instant payments driving harmonisation? 
  • TIPS and T2: how far are Nordic central bank migrations set to simplify settlements? 
  • ISO 20022: how can enriched data be leveraged to simplify cross border payments?  
  • From EPI’s Wero to CBDCs: how far could these initiatives enhance pan-European harmonisation?  
 
Panel discussion
10:10 AM - 10:30 AM
Turning the bank into a truly data-driven business
 
 
Advisory session
11:50 AM - 12:10 PM
Unlock growth mode: AI-inside that moves the P&L
 
 
Advisory session
2:30 PM - 3:00 PM
Unlocking value with next-gen authentication and verification
  • eiDAS 2.0 and the EUDIW: what approaches are Nordic governments taking to the future eIDs? 
  • From payment authentication to onboarding: how can banks unlock new value from EUDIWs? 
  • Becoming an eID wallet issuer: to what extent is this is a viable model for banks?  
  • Bank-verified digital identity: which players are leading the way and what can be learnt to date? 
  • From Belgium’s itsme to Estonia’s Smart-ID: how are eIDs taking off outside the Nordics? 
  • Nordic expansion: are Nordic ID providers set to expand outside their domestic markets?  
  • Towards cross-border digital identity: what are the hurdles and how can they be overcome?  
  • From ease of integration to interoperability: where can client and end-user experience be enhanced? 
  • Digital ID and deepfakes: how can innovative digital identity solutions counter the rising threat? 
 
Panel discussion
2:40 PM - 3:00 PM
Unmasking modern fraud: why prevention must happen at the edge
 
 
Advisory session
12:25 PM - 1:00 PM
Unpacking the potential of AI in operations
  • Demystifying agentic AI: how is it different and where do its unique advantages lie? 
  • From customer support to counter fraud: what can be learnt from agentic AI implementations to date? 
  • Identifying opportunities for process improvements: which areas are most ripe for AI-driven automation? 
  • Predictive analytics and data integration: where can AI-powered analysis allow banks to act proactively? 
  • How can AI simplify risk and compliance? From regulatory reporting to model risk management 
  • Where is maintaining human oversight necessary? And how can banks manage the risks? 
  • Human-centric transformation: how can AI be used to empower not replace the human workforce?  
  • What are the technical hurdles to implementing AI within existing workflows and processes? 
 
Panel discussion
11:30 AM - 11:50 AM
Agentic AI: a revolution in customer self-service?
  • How could agentic AI be leveraged to transform customer service and processes? And what can be learnt from early implementations? 
  • From onboarding to money management: what are the practical tasks AI agents can carry out on customers’ behalf? 
  • How can banks go beyond out-of-the-box solutions to drive competitive advantage through AI Agents? 
  • How far could customer use of agentic AI and ease of account switching increase competitive pressures on banks? 
  • How can banks effectively navigate the challenges of implementation, from integrating with legacy systems to achieving real-time data access? 
 
Fireside chat
11:45 AM - 12:05 PM
Agentic AI: automating core operations
 
 
Case study
2:15 PM - 2:40 PM
AI and cyber resilience: a double edged sword
  • From automated attacks to real-time adaption: how is AI-driven ransomware posing new threats? 
  • AI-powered phishing and social engineering: how is AI enhancing the sophistication of attacks? 
  • AI for cyber-resilience: how can AI and analytics empower rapid threat detection and response? 
  • From adequate governance to technical hurdles: what are challenges in leveraging AI effectively? 
 
Interview
12:30 PM - 1:00 PM
AI in counter fraud and AML: the threat and the potential
  • AI-powered fraud: how is AI transforming fraudsters strategies and techniques? 
  • Deepfakes and AI: how are deepfakes exploiting the weaknesses of eKYC and where can AI help?  
  • How can AI be used to recognise complex fraud patterns and anomalies in customer behaviour? 
  • From reactive to proactive: how can AI analytics empower real-time detection and response? 
  • Understanding the challenges of implementation: what are the technical hurdles to overcome? 
  • How can banks ensure explainability and justifiability of decisions?  
  • Complementing not replacing: how can banks effectively include AI alongside traditional tools? 
 
Panel discussion
3:15 PM - 3:30 PM
Audience voting
 
 
Audience voting
9:25 AM - 9:30 AM
Chair's opening remarks
 
 
Opening remarks
9:30 AM - 9:35 AM
Chair's opening remarks
 
 
Opening remarks
11:45 AM - 11:50 AM
Chair's opening remarks
 
 
Opening remarks
2:15 PM - 2:25 PM
Chair's opening remarks
 
 
Opening remarks
4:10 PM - 4:15 PM
Chair's opening remarks
 
 
Opening remarks
10:30 AM - 11:00 AM
Challenger bank growth: reimagining propositions and business models
  • The rise of the neo-bank: how have digital challengers successfully shaken up the market dominance of incumbents?  
  • Sustainable business models: what explains the commercial success of leading neo-banks amid a sea of failed FinTech unicorns? 
  • From payments and currency exchange to SME lending: which market niches have proven most lucrative for neo-banks and why? 
  • Redefining the banking proposition: how have challengers successfully identified new opportunities for product innovation? 
  • Budgeting tools and spending insights: how successful have personal financial management innovations been and why? 
  • Seamless UX and mobile apps: to what extent can digital experience remain a competitive advantage amidst incumbent catch up?  
  • From premium subscriptions to loyalty and rewards: to what extent have new revenue models contributed to challengers’ success? 
 
Panel discussion
3:00 PM - 3:30 PM
Customer onboarding and KYC: going above and beyond compliance
  • How can banks transform KYC from a compliance necessity to a commercial differentiator? 
  • Balancing onboarding ease with KYC compliance: how can banks achieve the best of both worlds? 
  • From data collection to verification: where can routine onboarding tasks be automated?  
  • Digital ID, e-signatures, OCR technology: what tools can best help streamline KYC processes?  
  • The EUDIW: to what extent will this be a game-changer for identify verification and onboarding? 
 
Panel discussion
11:50 AM - 12:10 PM
DDOS attacks: the rising cyber threat
 
 
Keynote address
12:10 PM - 12:30 PM
Delivering personalised data-driven services: the key considerations
  • From money management to tailored offers: what personalised services are customers demanding? 
  • Delivering personalisation in practice: what can be learnt from propositions on the market to date? 
  • From tailored messaging to timely notifications: how can AI enhance customer engagement? 
  • Overcoming the technical challenges: from unstructured data to real-time event streaming 
 
Fireside chat
3:00 PM - 3:25 PM
Digital operational resilience: navigating the emerging risks
  • How can banks keep pace with new cyber and digital operational resilience challenges?
  • DORA one year on: what are the key novelties and ongoing challenges for compliance?  
  • Disaster recovery: what best practices can banks employ to minimise downtime and react at speed?  
  • Penetration testing: how can banks reliably identify weaknesses that might lead to data breaches?  
  • Ensuring effective change management: how can banks mitigate the risks of digital transformation?  
  • Emerging technologies: what cyber risks arise from the increasing use of AI? 
 
Interview
11:45 AM - 12:10 PM
Enhancing cash management for corporates
  • From instant payments to diversity of payment methods: what key challenges do treasurers face? 
  • Visibility and certainty: how can real-time cash flow visibility and accurate forecasting be achieved? 
  • ERP integrations: how can banks ease the integration of treasury with ERP systems? 
  • Automating payment workflows: where can API’s streamline corporate treasury management?  
 
Fireside chat
12:05 PM - 12:35 PM
FIDA: investing in the technological requirements
  • From API interfaces to permission platforms: what new services will banks have to provide and how? 
  • Data sharing in practice: what will be required to ensure accessibility and standardisation of data? 
  • Data security and compliance: what expectations will financial information service providers face? 
  • Monetising investments: how can banks recoup the costs and benefit as an open data first mover? 
 
Panel discussion
4:35 PM - 4:55 PM
Forward '28: the Danske bank transformation journey
  • The Forward ’28 vision: why is transformation essential to serving customers better in an increasingly digital world? 
  • Boosting developer productivity and time to market: how will transformation speed up the development of innovative solutions? 
  • From conversational interfaces to personalised recommendations: how will Forward ‘28 unlock next-gen customer services?  
  • Unpacking the importance of cloud: how can cloud simplify the implementation of innovative AI and data-driven services? 
 
Interview
12:20 PM - 12:55 PM
Founders' journeys and Q&A
  • The start-up vision: how did you decide on the market proposition and what inspired the idea? 
  • Funding journeys: what steps did you take to secure funding from seed stage and beyond? 
  • Investor partnership strategy: how did you select the right investors for your business goals? 
  • Challenges of scaling: how did you overcome the obstacles on the way to sustainable growth?  
  • Talent and teams: how should start-ups build a strong culture to attract and retain talent? 
  • Advice to other entrepreneurs starting their journey: what are the key factors to keep in mind? 
 
Panel discussion
11:15 AM - 11:30 AM
From mass to me: the power of hyper-personalization
 
 
Keynote address
12:10 PM - 12:35 PM
Group discussion
 
 
Group discussion
12:35 PM - 12:50 PM
Group feedback
 
 
Group feedback
12:05 PM - 12:25 PM
Harnessing GenAI for coding and software development
  • Developer productivity: how can gen AI-powered script generation accelerate time to market? 
  • How far can gen AI develop accurate and reliable code? And how should banks manage the risks? 
  • AI-powered code healing: how can AI be leveraged to detect and fix code issues?  
  • What are the technical challenges in integrating AI into existing coding and DevOps workflows? 
 
Fireside chat
11:15 AM - 11:35 AM
Identifying potential: what to look for in a winning start-up
 
 
Interview
12:10 PM - 12:30 PM
Instant payments fraud: rising to the challenge
  • Network and counter-party collaboration: how far can sharing data characteristics stem the tide? 
  • Cross-channel coverage: how can banks effectively eliminate system gaps across channels? 
  • Towards real-time scoring: how can banks accurately determine fraud risk in real-time? 
  • AI and ML: how can banks leverage AI-based layers to detect and block fraud with precision? 
 
Fireside chat
11:55 AM - 12:20 PM
Investors and start-up partnerships: the pain points and pitfalls
  • What are the key criteria VCs and investors look for when identifying a suitable start-up to invest in? 
  • What are founders looking for from their partners? What key factors should they consider? 
  • What are the key causes of strategy misalignment, and how can start-ups ensure better synergy? 
  • How can partnership agreements be structured to establish clear roles, risk and revenue sharing? 
  • Fostering effective partnerships: what can be learnt from successes and past mistakes? 
 
Fireside chat
11:50 AM - 12:10 PM
Leveraging Good AI to Combat Fraud and the Rise of Deepfakes
 
 
Advisory session
12:35 PM - 1:00 PM
Leveraging open data for customers: from PFM to loyalty and rewards
  • Next-gen customer insights: what new commercial opportunities could open transaction data unlock? 
  • Streamlining authentication: how can open banking data enhance the ease of customer journeys? 
  • From budgeting insights to automating saving: how can banks harness open data to improve PFM? 
  • Enabling comprehensive subscription management: how can open banking pave the way?  
  • Transforming loyalty programmes: how can banks leverage open data to tailor offers and rewards? 
  • Towards open finance: how will FIDA unlock new revenue across pensions, insurance and wealth? 
  • From pension dashboards to marketplaces: what new revenue models could banks look to explore? 
  • In what timeframe will open finance become profitable? And how should banks invest now? 
 
Fireside chat
9:30 AM - 9:50 AM
Lunar: charting the rise of a digital challenger bank 
 
 
Interview
12:30 PM - 1:00 PM
Making life easier for customers and SME clients
  • Streamlining customer journeys: where can ease be enhanced for customers and clients? 
  • Self-service banking: what level of control are customers and clients looking for from banks? 
  • SME banking today: how can the ease of retail digital banking be replicated for SME clients? 
  • Digital needs: what features do customers and clients want from their mobile and online portals? 
  • Personal and business financial advice: how can banks enhance their financial advisory services? 
  • Seamless subscriptions, billing and expense management: where can services be enhanced? 
  • Hassle free payments: how can payments and transfers be simplified for individuals and SMEs? 
  • The future of the customer/client relationship: how could the role of banks be set to evolve? 
 
Panel discussion
10:30 AM - 10:45 AM
MoneyLIVE Nordic Banking | Speaker Briefing

Please find the Zoom details below:

Join Zoom Meeting
https://us02web.zoom.us/j/86332789535?pwd=fis9jlEgwHjG23YWAXQavzJbf09saJ.1

Meeting ID: 863 3278 9535
Passcode: 207217---One tap mobile
+442034815237,,86332789535# United Kingdom
+442034815240,,86332789535# United KingdomJoin instructions
https://us02web.zoom.us/meetings/86332789535/invitations?signature=sIuwHhEu1OWQAg4P5n2dOvQfHyUTywvp9sFrtqCgYh0

 
Zoom meeting
10:30 AM - 11:15 AM
Networking break
 
 
Networking
11:45 AM - 12:05 PM
Next-gen credit scoring: leveraging open data
  • Why open data? What are the limitations of traditional data sources for credit risk assessments?  
  • From cash flow to ERP data: what new and richer data sources could open banking unlock?  
  • Data clarity: how can AI-driven analytics enhance lender’s understanding of SME financial health?   
  • Towards real-time analysis: how can advanced analytics and open data drive faster and more accurate decisioning?  
  • Data-driven personalisation: how can open data enable lenders to deliver more contextual and tailored offers? 
 
Fireside chat
12:10 PM - 12:50 PM
Optimising SME lending: application, decisioning and beyond
  • Assessing the market challenges: what are the biggest pain points for SMEs in accessing finance? 
  • From default risk to lack of quality data: what are the challenges to making SME lending profitable?  
  • Transactions, ERP and cash flow data: how can banks leverage new data sources effectively? 
  • Streamlining loan applications and onboarding: what can be learnt from innovative digital players? 
  • Automation: how can lenders streamline approvals with smart automation and effective controls? 
  • From origination to loan servicing: how can client support be enhanced across the credit lifecycle? 
  • Personalisation: how can banks build a customised suite of products that match SME requirements? 
  • Banks vs. non-bank lenders: are banks still best placed competitively to serve SME financing needs? 
 
Panel discussion
2:25 PM - 2:35 PM
Pitch 1 | Normain

Normain turns judgement-heavy reports, like audits and gap analyses, into custom AI agents. Using existing templates and expertise, these agents help experts complete their work up to 80% faster

 
Pitch
2:35 PM - 2:45 PM
Pitch 2 | Alwy

Alwy offers an all-in-one finance platform for securities firms, brokers and fund companies, streamlining onboarding, trading and compliance through secure digital identity and automation. 

 
Pitch
2:45 PM - 2:55 PM
Pitch 3 | Monemon

Monemon is transforming youth finance by making everyday money management fun, stylish, and secure. Users can customise their app, learn money skills through gamified features, and use a sleek debit card. 

 
Pitch
2:55 PM - 3:05 PM
Pitch 4 | Fimento

Fimento is transforming financial services with an open banking platform that simplifies secure data access and integration, helping businesses build smarter, user-friendly solutions. 

 
Pitch
3:05 PM - 3:15 PM
Pitch 5 | Axiology

Axiology is transforming European capital markets with a blockchain-based platform for tokenised securities, making trading and settlement faster, cheaper, and more accessible for SMEs and retail investors. 

 
Pitch
4:55 PM - 5:30 PM
Readying for an AI revolution: laying the foundations for success
  • Building the capabilities: what are the essential prerequisites for banks seeking to develop AI-powered services? 
  • From customer-facing solutions to employee empowerment: what are the key lessons learnt from early implementations?  
  • From structuring data to data integration: what steps should banks take to build the data backbone required? 
  • Enhancing governance and risk management frameworks: how do bank policies and practices needed to adapt?  
  • Teams, talent and operating models: how should banks ensure the enterprise is prepared for agile AI development?  
 
Panel discussion
9:50 AM - 10:30 AM
Redefining commercial strategies for a changing market
  • ​​​Diversification or strengthening core business: how should banks re-evaluate their strategic priorities today? 
  • Acquisition and FinTech partnership strategies: how should banks look to develop new digital capabilities? 
  • Tariffs, sanctions and geopolitical tensions: what are the challenges for banks navigating a de-globalising world? 
  • From cyberattacks to climate: how can banks ensure operational resiliency amid a growing complexity of risks? 
  • Leveraging AI and emerging tech to drive efficiencies and transform customer propositions: how can banks create real competitive advantage today? 
 
Leaders' forum
2:15 PM - 2:40 PM
Reimagining recurring payments and subscriptions
  • From increased visibility to control: what are the key customer pain points in recurring payments? 
  • Seamless subscription management: where can banks simplify the process for customers?  
  • Reducing cost and enhance ease for business: how can recurring payments add value for clients?  
 
Fireside chat
11:15 AM - 11:30 AM
RIX-INST: the competitive impact of instant rails
 
 
Keynote address
11:35 AM - 11:55 AM
Scaling climate FinTechs: the emerging growth market
 
 
Keynote address
9:35 AM - 9:50 AM
Sydbank towards 2035: a shared strategic journey
 
 
Keynote address
11:30 AM - 11:50 AM
Taking the fight to APP fraud: best practices and strategies
  • The Payment Services Regulation: what is the new liability framework for PSPs, BigTech and Telcos? 
  • Getting to grips with social engineering: how can customer education and nudges be enhanced? 
  • Behavioural analytics: how can behavioural data be harnessed to detect anomalies and fraud signs?  
  • Working with BigTech and Telcos: what more can banks do to further collaboration on APP scams? 
 
Fireside chat
4:15 PM - 4:35 PM
The CEO suite: between AI and humanity
 
 
Keynote address
2:00 PM - 2:20 PM
The Digital Euro: concluding the preparation phase
 
 
Interview
2:50 PM - 3:10 PM
The Economic and Financial Markets Outlook for the Nordics
 
 
Keynote address
2:15 PM - 2:30 PM
The EU Digital Identity Wallet: transforming payment authentication
 
 
Keynote address
11:15 AM - 11:30 AM
The fight against financial crime: lessons from the AML task force
 
 
Keynote address
12:10 PM - 12:55 PM
The future of A2A payment rails in the Nordics
  • ​​​​Taking stock on A2A adoption: what market trends are we seeing and what explains the A2A boom?  
  • Grasping the A2A advantages: from lower costs to reduced errors and better conversion rates  
  • PSD3 and instant payments: to what extent will new legislation accelerate A2A adoption? 
  • The EPI’s wero and BigTech wallets: to what extent will new digital wallets boost A2A growth? 
  • The SPAA scheme: do the commercial advantages of the A2A scheme outweigh the costs?  
  • Dynamic recurring payments and subscription payments: where do A2A payments have the edge? 
  • The benefits of A2A and Request-to-Pay: from simplifying payouts to efficient cash management  
  • Cracking ecommerce and bringing A2A in-store: what are the hurdles still to overcome? 
  • Enhancing payment protection: what more needs to be done to foster security and trust? 
 
Panel discussion
9:50 AM - 10:10 AM
The next evolution of BaaS business models
  • The BaaS boom: what key market trends are driving the growth in demand for banking-as-a-service? 
  • From white-labelled products to a full bank-in-a-box: what can be learnt from the range of services on the market to date? 
  • Identifying a BaaS market niche: how can banks differentiate and determine where their competitive advantage lies? 
  • From FinTech challengers to retailers: how can banks identify their target market and successfully cater to different client needs? 
  • From quality APIs to compliance: what are the key prerequisites to ensuring ease of integration for clients? 
 
Fireside chat
2:40 PM - 3:25 PM
The next evolution of the wallet market
  • The state of the market: what explains the variation in wallet adoption rates across Europe? 
  • Competing with BigTech: how are Nordic wallet pioneers keeping ahead in the race? 
  • The opening of Apple NFC and faceID: how far has this unlocked competition in the wallet sector?  
  • Enabling cross-border payments: how are wallets simplifying P2P transfers across borders? 
  • From BNPL to loyalty schemes: how can digital wallets add value at the point of payment? 
  • Tapping the value of A2A payments: where can wallets seize the commercial opportunities? 
  • From new customer segments to data insights: how can wallets add new value for merchants? 
  • From integration to cost: what pain points still need to be overcome to boost acceptance?  
  • The EPI wero: will “one wallet for Europe” be the future of the payment wallet landscape? 
 
Panel discussion
2:20 PM - 2:50 PM
The strategic implications of digital currencies and tokenised deposits
  • From Digital Euro progression to US retreat: what can be learnt from differing trends on the global development of CBDCs? 
  • The Digital Euro: the key to reducing reliance on international BigTech and card schemes or a solution in search of a problem?  
  • Pan-European payments: are retail CBDCs the key to a pan-European alternative to cards in the face of P27 failure?  
  • The CBDC threat to bank deposits: how serious are the risks of disintermediation for banks? And can they be avoided?  
  • Tokenised deposits: to what extent could tokenisation define the next evolution of bank assets amidst the rise of CBDCs?  
  • Tokenised deposits vs. stablecoins: how do they differ and what are the key advantages of deposit tokens over stablecoins for banks? 
  • Liquidity and settlement: how could tokenisation enhance liquidity and unlock value via cheaper and faster payments and settlement? 
  • Smart contracts and programmability: how could deposit tokens add new value through automated, conditional transactions? 
  • Private and public sector collaboration: what more could be done to ensure the benefits of digital currencies are realised for all? 
 
Panel discussion
11:35 AM - 12:10 PM
Towards cross-border harmonisation
  • Payments post-P27: what avenues are open to harmonising Nordic payment infrastructure?  
  • Cross-currency payments: what are the challenges to overcome with multi-currency clearing? 
  • SEPA Inst, RIX-INST, NPC Instant Credit Transfer: how are instant payments driving harmonisation? 
  • TIPS and T2: how far are Nordic central bank migrations set to simplify settlements? 
  • ISO 20022: how can enriched data be leveraged to simplify cross border payments?  
  • From EPI’s Wero to CBDCs: how far could these initiatives enhance pan-European harmonisation?  
 
Panel discussion
10:10 AM - 10:30 AM
Turning the bank into a truly data-driven business
 
 
Advisory session
11:50 AM - 12:10 PM
Unlock growth mode: AI-inside that moves the P&L
 
 
Advisory session
2:30 PM - 3:00 PM
Unlocking value with next-gen authentication and verification
  • eiDAS 2.0 and the EUDIW: what approaches are Nordic governments taking to the future eIDs? 
  • From payment authentication to onboarding: how can banks unlock new value from EUDIWs? 
  • Becoming an eID wallet issuer: to what extent is this is a viable model for banks?  
  • Bank-verified digital identity: which players are leading the way and what can be learnt to date? 
  • From Belgium’s itsme to Estonia’s Smart-ID: how are eIDs taking off outside the Nordics? 
  • Nordic expansion: are Nordic ID providers set to expand outside their domestic markets?  
  • Towards cross-border digital identity: what are the hurdles and how can they be overcome?  
  • From ease of integration to interoperability: where can client and end-user experience be enhanced? 
  • Digital ID and deepfakes: how can innovative digital identity solutions counter the rising threat? 
 
Panel discussion
2:40 PM - 3:00 PM
Unmasking modern fraud: why prevention must happen at the edge
 
 
Advisory session
12:25 PM - 1:00 PM
Unpacking the potential of AI in operations
  • Demystifying agentic AI: how is it different and where do its unique advantages lie? 
  • From customer support to counter fraud: what can be learnt from agentic AI implementations to date? 
  • Identifying opportunities for process improvements: which areas are most ripe for AI-driven automation? 
  • Predictive analytics and data integration: where can AI-powered analysis allow banks to act proactively? 
  • How can AI simplify risk and compliance? From regulatory reporting to model risk management 
  • Where is maintaining human oversight necessary? And how can banks manage the risks? 
  • Human-centric transformation: how can AI be used to empower not replace the human workforce?  
  • What are the technical hurdles to implementing AI within existing workflows and processes? 
 
Panel discussion
11:30 AM - 11:50 AM
Agentic AI: a revolution in customer self-service?
  • How could agentic AI be leveraged to transform customer service and processes? And what can be learnt from early implementations? 
  • From onboarding to money management: what are the practical tasks AI agents can carry out on customers’ behalf? 
  • How can banks go beyond out-of-the-box solutions to drive competitive advantage through AI Agents? 
  • How far could customer use of agentic AI and ease of account switching increase competitive pressures on banks? 
  • How can banks effectively navigate the challenges of implementation, from integrating with legacy systems to achieving real-time data access? 
 
Fireside chat
11:45 AM - 12:05 PM
Agentic AI: automating core operations
 
 
Case study
2:15 PM - 2:40 PM
AI and cyber resilience: a double edged sword
  • From automated attacks to real-time adaption: how is AI-driven ransomware posing new threats? 
  • AI-powered phishing and social engineering: how is AI enhancing the sophistication of attacks? 
  • AI for cyber-resilience: how can AI and analytics empower rapid threat detection and response? 
  • From adequate governance to technical hurdles: what are challenges in leveraging AI effectively? 
 
Interview
12:30 PM - 1:00 PM
AI in counter fraud and AML: the threat and the potential
  • AI-powered fraud: how is AI transforming fraudsters strategies and techniques? 
  • Deepfakes and AI: how are deepfakes exploiting the weaknesses of eKYC and where can AI help?  
  • How can AI be used to recognise complex fraud patterns and anomalies in customer behaviour? 
  • From reactive to proactive: how can AI analytics empower real-time detection and response? 
  • Understanding the challenges of implementation: what are the technical hurdles to overcome? 
  • How can banks ensure explainability and justifiability of decisions?  
  • Complementing not replacing: how can banks effectively include AI alongside traditional tools? 
 
Panel discussion
3:15 PM - 3:30 PM
Audience voting
 
 
Audience voting
9:25 AM - 9:30 AM
Chair's opening remarks
 
 
Opening remarks
9:30 AM - 9:35 AM
Chair's opening remarks
 
 
Opening remarks
11:45 AM - 11:50 AM
Chair's opening remarks
 
 
Opening remarks
2:15 PM - 2:25 PM
Chair's opening remarks
 
 
Opening remarks
4:10 PM - 4:15 PM
Chair's opening remarks
 
 
Opening remarks
10:30 AM - 11:00 AM
Challenger bank growth: reimagining propositions and business models
  • The rise of the neo-bank: how have digital challengers successfully shaken up the market dominance of incumbents?  
  • Sustainable business models: what explains the commercial success of leading neo-banks amid a sea of failed FinTech unicorns? 
  • From payments and currency exchange to SME lending: which market niches have proven most lucrative for neo-banks and why? 
  • Redefining the banking proposition: how have challengers successfully identified new opportunities for product innovation? 
  • Budgeting tools and spending insights: how successful have personal financial management innovations been and why? 
  • Seamless UX and mobile apps: to what extent can digital experience remain a competitive advantage amidst incumbent catch up?  
  • From premium subscriptions to loyalty and rewards: to what extent have new revenue models contributed to challengers’ success? 
 
Panel discussion
3:00 PM - 3:30 PM
Customer onboarding and KYC: going above and beyond compliance
  • How can banks transform KYC from a compliance necessity to a commercial differentiator? 
  • Balancing onboarding ease with KYC compliance: how can banks achieve the best of both worlds? 
  • From data collection to verification: where can routine onboarding tasks be automated?  
  • Digital ID, e-signatures, OCR technology: what tools can best help streamline KYC processes?  
  • The EUDIW: to what extent will this be a game-changer for identify verification and onboarding? 
 
Panel discussion
11:50 AM - 12:10 PM
DDOS attacks: the rising cyber threat
 
 
Keynote address
12:10 PM - 12:30 PM
Delivering personalised data-driven services: the key considerations
  • From money management to tailored offers: what personalised services are customers demanding? 
  • Delivering personalisation in practice: what can be learnt from propositions on the market to date? 
  • From tailored messaging to timely notifications: how can AI enhance customer engagement? 
  • Overcoming the technical challenges: from unstructured data to real-time event streaming 
 
Fireside chat
3:00 PM - 3:25 PM
Digital operational resilience: navigating the emerging risks
  • How can banks keep pace with new cyber and digital operational resilience challenges?
  • DORA one year on: what are the key novelties and ongoing challenges for compliance?  
  • Disaster recovery: what best practices can banks employ to minimise downtime and react at speed?  
  • Penetration testing: how can banks reliably identify weaknesses that might lead to data breaches?  
  • Ensuring effective change management: how can banks mitigate the risks of digital transformation?  
  • Emerging technologies: what cyber risks arise from the increasing use of AI? 
 
Interview
11:45 AM - 12:10 PM
Enhancing cash management for corporates
  • From instant payments to diversity of payment methods: what key challenges do treasurers face? 
  • Visibility and certainty: how can real-time cash flow visibility and accurate forecasting be achieved? 
  • ERP integrations: how can banks ease the integration of treasury with ERP systems? 
  • Automating payment workflows: where can API’s streamline corporate treasury management?  
 
Fireside chat
12:05 PM - 12:35 PM
FIDA: investing in the technological requirements
  • From API interfaces to permission platforms: what new services will banks have to provide and how? 
  • Data sharing in practice: what will be required to ensure accessibility and standardisation of data? 
  • Data security and compliance: what expectations will financial information service providers face? 
  • Monetising investments: how can banks recoup the costs and benefit as an open data first mover? 
 
Panel discussion
4:35 PM - 4:55 PM
Forward '28: the Danske bank transformation journey
  • The Forward ’28 vision: why is transformation essential to serving customers better in an increasingly digital world? 
  • Boosting developer productivity and time to market: how will transformation speed up the development of innovative solutions? 
  • From conversational interfaces to personalised recommendations: how will Forward ‘28 unlock next-gen customer services?  
  • Unpacking the importance of cloud: how can cloud simplify the implementation of innovative AI and data-driven services? 
 
Interview
12:20 PM - 12:55 PM
Founders' journeys and Q&A
  • The start-up vision: how did you decide on the market proposition and what inspired the idea? 
  • Funding journeys: what steps did you take to secure funding from seed stage and beyond? 
  • Investor partnership strategy: how did you select the right investors for your business goals? 
  • Challenges of scaling: how did you overcome the obstacles on the way to sustainable growth?  
  • Talent and teams: how should start-ups build a strong culture to attract and retain talent? 
  • Advice to other entrepreneurs starting their journey: what are the key factors to keep in mind? 
 
Panel discussion
11:15 AM - 11:30 AM
From mass to me: the power of hyper-personalization
 
 
Keynote address
12:10 PM - 12:35 PM
Group discussion
 
 
Group discussion
12:35 PM - 12:50 PM
Group feedback
 
 
Group feedback
12:05 PM - 12:25 PM
Harnessing GenAI for coding and software development
  • Developer productivity: how can gen AI-powered script generation accelerate time to market? 
  • How far can gen AI develop accurate and reliable code? And how should banks manage the risks? 
  • AI-powered code healing: how can AI be leveraged to detect and fix code issues?  
  • What are the technical challenges in integrating AI into existing coding and DevOps workflows? 
 
Fireside chat
11:15 AM - 11:35 AM
Identifying potential: what to look for in a winning start-up
 
 
Interview
12:10 PM - 12:30 PM
Instant payments fraud: rising to the challenge
  • Network and counter-party collaboration: how far can sharing data characteristics stem the tide? 
  • Cross-channel coverage: how can banks effectively eliminate system gaps across channels? 
  • Towards real-time scoring: how can banks accurately determine fraud risk in real-time? 
  • AI and ML: how can banks leverage AI-based layers to detect and block fraud with precision? 
 
Fireside chat
11:55 AM - 12:20 PM
Investors and start-up partnerships: the pain points and pitfalls
  • What are the key criteria VCs and investors look for when identifying a suitable start-up to invest in? 
  • What are founders looking for from their partners? What key factors should they consider? 
  • What are the key causes of strategy misalignment, and how can start-ups ensure better synergy? 
  • How can partnership agreements be structured to establish clear roles, risk and revenue sharing? 
  • Fostering effective partnerships: what can be learnt from successes and past mistakes? 
 
Fireside chat
11:50 AM - 12:10 PM
Leveraging Good AI to Combat Fraud and the Rise of Deepfakes
 
 
Advisory session
12:35 PM - 1:00 PM
Leveraging open data for customers: from PFM to loyalty and rewards
  • Next-gen customer insights: what new commercial opportunities could open transaction data unlock? 
  • Streamlining authentication: how can open banking data enhance the ease of customer journeys? 
  • From budgeting insights to automating saving: how can banks harness open data to improve PFM? 
  • Enabling comprehensive subscription management: how can open banking pave the way?  
  • Transforming loyalty programmes: how can banks leverage open data to tailor offers and rewards? 
  • Towards open finance: how will FIDA unlock new revenue across pensions, insurance and wealth? 
  • From pension dashboards to marketplaces: what new revenue models could banks look to explore? 
  • In what timeframe will open finance become profitable? And how should banks invest now? 
 
Fireside chat
9:30 AM - 9:50 AM
Lunar: charting the rise of a digital challenger bank 
 
 
Interview
12:30 PM - 1:00 PM
Making life easier for customers and SME clients
  • Streamlining customer journeys: where can ease be enhanced for customers and clients? 
  • Self-service banking: what level of control are customers and clients looking for from banks? 
  • SME banking today: how can the ease of retail digital banking be replicated for SME clients? 
  • Digital needs: what features do customers and clients want from their mobile and online portals? 
  • Personal and business financial advice: how can banks enhance their financial advisory services? 
  • Seamless subscriptions, billing and expense management: where can services be enhanced? 
  • Hassle free payments: how can payments and transfers be simplified for individuals and SMEs? 
  • The future of the customer/client relationship: how could the role of banks be set to evolve? 
 
Panel discussion
10:30 AM - 10:45 AM
MoneyLIVE Nordic Banking | Speaker Briefing

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Zoom meeting
10:30 AM - 11:15 AM
Networking break
 
 
Networking
11:45 AM - 12:05 PM
Next-gen credit scoring: leveraging open data
  • Why open data? What are the limitations of traditional data sources for credit risk assessments?  
  • From cash flow to ERP data: what new and richer data sources could open banking unlock?  
  • Data clarity: how can AI-driven analytics enhance lender’s understanding of SME financial health?   
  • Towards real-time analysis: how can advanced analytics and open data drive faster and more accurate decisioning?  
  • Data-driven personalisation: how can open data enable lenders to deliver more contextual and tailored offers? 
 
Fireside chat
12:10 PM - 12:50 PM
Optimising SME lending: application, decisioning and beyond
  • Assessing the market challenges: what are the biggest pain points for SMEs in accessing finance? 
  • From default risk to lack of quality data: what are the challenges to making SME lending profitable?  
  • Transactions, ERP and cash flow data: how can banks leverage new data sources effectively? 
  • Streamlining loan applications and onboarding: what can be learnt from innovative digital players? 
  • Automation: how can lenders streamline approvals with smart automation and effective controls? 
  • From origination to loan servicing: how can client support be enhanced across the credit lifecycle? 
  • Personalisation: how can banks build a customised suite of products that match SME requirements? 
  • Banks vs. non-bank lenders: are banks still best placed competitively to serve SME financing needs? 
 
Panel discussion
2:25 PM - 2:35 PM
Pitch 1 | Normain

Normain turns judgement-heavy reports, like audits and gap analyses, into custom AI agents. Using existing templates and expertise, these agents help experts complete their work up to 80% faster

 
Pitch
2:35 PM - 2:45 PM
Pitch 2 | Alwy

Alwy offers an all-in-one finance platform for securities firms, brokers and fund companies, streamlining onboarding, trading and compliance through secure digital identity and automation. 

 
Pitch
2:45 PM - 2:55 PM
Pitch 3 | Monemon

Monemon is transforming youth finance by making everyday money management fun, stylish, and secure. Users can customise their app, learn money skills through gamified features, and use a sleek debit card. 

 
Pitch
2:55 PM - 3:05 PM
Pitch 4 | Fimento

Fimento is transforming financial services with an open banking platform that simplifies secure data access and integration, helping businesses build smarter, user-friendly solutions. 

 
Pitch
3:05 PM - 3:15 PM
Pitch 5 | Axiology

Axiology is transforming European capital markets with a blockchain-based platform for tokenised securities, making trading and settlement faster, cheaper, and more accessible for SMEs and retail investors. 

 
Pitch
4:55 PM - 5:30 PM
Readying for an AI revolution: laying the foundations for success
  • Building the capabilities: what are the essential prerequisites for banks seeking to develop AI-powered services? 
  • From customer-facing solutions to employee empowerment: what are the key lessons learnt from early implementations?  
  • From structuring data to data integration: what steps should banks take to build the data backbone required? 
  • Enhancing governance and risk management frameworks: how do bank policies and practices needed to adapt?  
  • Teams, talent and operating models: how should banks ensure the enterprise is prepared for agile AI development?  
 
Panel discussion
9:50 AM - 10:30 AM
Redefining commercial strategies for a changing market
  • ​​​Diversification or strengthening core business: how should banks re-evaluate their strategic priorities today? 
  • Acquisition and FinTech partnership strategies: how should banks look to develop new digital capabilities? 
  • Tariffs, sanctions and geopolitical tensions: what are the challenges for banks navigating a de-globalising world? 
  • From cyberattacks to climate: how can banks ensure operational resiliency amid a growing complexity of risks? 
  • Leveraging AI and emerging tech to drive efficiencies and transform customer propositions: how can banks create real competitive advantage today? 
 
Leaders' forum
2:15 PM - 2:40 PM
Reimagining recurring payments and subscriptions
  • From increased visibility to control: what are the key customer pain points in recurring payments? 
  • Seamless subscription management: where can banks simplify the process for customers?  
  • Reducing cost and enhance ease for business: how can recurring payments add value for clients?  
 
Fireside chat
11:15 AM - 11:30 AM
RIX-INST: the competitive impact of instant rails
 
 
Keynote address
11:35 AM - 11:55 AM
Scaling climate FinTechs: the emerging growth market
 
 
Keynote address
9:35 AM - 9:50 AM
Sydbank towards 2035: a shared strategic journey
 
 
Keynote address
11:30 AM - 11:50 AM
Taking the fight to APP fraud: best practices and strategies
  • The Payment Services Regulation: what is the new liability framework for PSPs, BigTech and Telcos? 
  • Getting to grips with social engineering: how can customer education and nudges be enhanced? 
  • Behavioural analytics: how can behavioural data be harnessed to detect anomalies and fraud signs?  
  • Working with BigTech and Telcos: what more can banks do to further collaboration on APP scams? 
 
Fireside chat
4:15 PM - 4:35 PM
The CEO suite: between AI and humanity
 
 
Keynote address
2:00 PM - 2:20 PM
The Digital Euro: concluding the preparation phase
 
 
Interview
2:50 PM - 3:10 PM
The Economic and Financial Markets Outlook for the Nordics
 
 
Keynote address
2:15 PM - 2:30 PM
The EU Digital Identity Wallet: transforming payment authentication
 
 
Keynote address
11:15 AM - 11:30 AM
The fight against financial crime: lessons from the AML task force
 
 
Keynote address
12:10 PM - 12:55 PM
The future of A2A payment rails in the Nordics
  • ​​​​Taking stock on A2A adoption: what market trends are we seeing and what explains the A2A boom?  
  • Grasping the A2A advantages: from lower costs to reduced errors and better conversion rates  
  • PSD3 and instant payments: to what extent will new legislation accelerate A2A adoption? 
  • The EPI’s wero and BigTech wallets: to what extent will new digital wallets boost A2A growth? 
  • The SPAA scheme: do the commercial advantages of the A2A scheme outweigh the costs?  
  • Dynamic recurring payments and subscription payments: where do A2A payments have the edge? 
  • The benefits of A2A and Request-to-Pay: from simplifying payouts to efficient cash management  
  • Cracking ecommerce and bringing A2A in-store: what are the hurdles still to overcome? 
  • Enhancing payment protection: what more needs to be done to foster security and trust? 
 
Panel discussion
9:50 AM - 10:10 AM
The next evolution of BaaS business models
  • The BaaS boom: what key market trends are driving the growth in demand for banking-as-a-service? 
  • From white-labelled products to a full bank-in-a-box: what can be learnt from the range of services on the market to date? 
  • Identifying a BaaS market niche: how can banks differentiate and determine where their competitive advantage lies? 
  • From FinTech challengers to retailers: how can banks identify their target market and successfully cater to different client needs? 
  • From quality APIs to compliance: what are the key prerequisites to ensuring ease of integration for clients? 
 
Fireside chat
2:40 PM - 3:25 PM
The next evolution of the wallet market
  • The state of the market: what explains the variation in wallet adoption rates across Europe? 
  • Competing with BigTech: how are Nordic wallet pioneers keeping ahead in the race? 
  • The opening of Apple NFC and faceID: how far has this unlocked competition in the wallet sector?  
  • Enabling cross-border payments: how are wallets simplifying P2P transfers across borders? 
  • From BNPL to loyalty schemes: how can digital wallets add value at the point of payment? 
  • Tapping the value of A2A payments: where can wallets seize the commercial opportunities? 
  • From new customer segments to data insights: how can wallets add new value for merchants? 
  • From integration to cost: what pain points still need to be overcome to boost acceptance?  
  • The EPI wero: will “one wallet for Europe” be the future of the payment wallet landscape? 
 
Panel discussion
2:20 PM - 2:50 PM
The strategic implications of digital currencies and tokenised deposits
  • From Digital Euro progression to US retreat: what can be learnt from differing trends on the global development of CBDCs? 
  • The Digital Euro: the key to reducing reliance on international BigTech and card schemes or a solution in search of a problem?  
  • Pan-European payments: are retail CBDCs the key to a pan-European alternative to cards in the face of P27 failure?  
  • The CBDC threat to bank deposits: how serious are the risks of disintermediation for banks? And can they be avoided?  
  • Tokenised deposits: to what extent could tokenisation define the next evolution of bank assets amidst the rise of CBDCs?  
  • Tokenised deposits vs. stablecoins: how do they differ and what are the key advantages of deposit tokens over stablecoins for banks? 
  • Liquidity and settlement: how could tokenisation enhance liquidity and unlock value via cheaper and faster payments and settlement? 
  • Smart contracts and programmability: how could deposit tokens add new value through automated, conditional transactions? 
  • Private and public sector collaboration: what more could be done to ensure the benefits of digital currencies are realised for all? 
 
Panel discussion
11:35 AM - 12:10 PM
Towards cross-border harmonisation
  • Payments post-P27: what avenues are open to harmonising Nordic payment infrastructure?  
  • Cross-currency payments: what are the challenges to overcome with multi-currency clearing? 
  • SEPA Inst, RIX-INST, NPC Instant Credit Transfer: how are instant payments driving harmonisation? 
  • TIPS and T2: how far are Nordic central bank migrations set to simplify settlements? 
  • ISO 20022: how can enriched data be leveraged to simplify cross border payments?  
  • From EPI’s Wero to CBDCs: how far could these initiatives enhance pan-European harmonisation?  
 
Panel discussion
10:10 AM - 10:30 AM
Turning the bank into a truly data-driven business
 
 
Advisory session
11:50 AM - 12:10 PM
Unlock growth mode: AI-inside that moves the P&L
 
 
Advisory session
2:30 PM - 3:00 PM
Unlocking value with next-gen authentication and verification
  • eiDAS 2.0 and the EUDIW: what approaches are Nordic governments taking to the future eIDs? 
  • From payment authentication to onboarding: how can banks unlock new value from EUDIWs? 
  • Becoming an eID wallet issuer: to what extent is this is a viable model for banks?  
  • Bank-verified digital identity: which players are leading the way and what can be learnt to date? 
  • From Belgium’s itsme to Estonia’s Smart-ID: how are eIDs taking off outside the Nordics? 
  • Nordic expansion: are Nordic ID providers set to expand outside their domestic markets?  
  • Towards cross-border digital identity: what are the hurdles and how can they be overcome?  
  • From ease of integration to interoperability: where can client and end-user experience be enhanced? 
  • Digital ID and deepfakes: how can innovative digital identity solutions counter the rising threat? 
 
Panel discussion
2:40 PM - 3:00 PM
Unmasking modern fraud: why prevention must happen at the edge
 
 
Advisory session
12:25 PM - 1:00 PM
Unpacking the potential of AI in operations
  • Demystifying agentic AI: how is it different and where do its unique advantages lie? 
  • From customer support to counter fraud: what can be learnt from agentic AI implementations to date? 
  • Identifying opportunities for process improvements: which areas are most ripe for AI-driven automation? 
  • Predictive analytics and data integration: where can AI-powered analysis allow banks to act proactively? 
  • How can AI simplify risk and compliance? From regulatory reporting to model risk management 
  • Where is maintaining human oversight necessary? And how can banks manage the risks? 
  • Human-centric transformation: how can AI be used to empower not replace the human workforce?  
  • What are the technical hurdles to implementing AI within existing workflows and processes? 
 
Panel discussion
11:30 AM - 11:50 AM
Agentic AI: a revolution in customer self-service?
  • How could agentic AI be leveraged to transform customer service and processes? And what can be learnt from early implementations? 
  • From onboarding to money management: what are the practical tasks AI agents can carry out on customers’ behalf? 
  • How can banks go beyond out-of-the-box solutions to drive competitive advantage through AI Agents? 
  • How far could customer use of agentic AI and ease of account switching increase competitive pressures on banks? 
  • How can banks effectively navigate the challenges of implementation, from integrating with legacy systems to achieving real-time data access? 
 
Fireside chat
11:45 AM - 12:05 PM
Agentic AI: automating core operations
 
 
Case study
2:15 PM - 2:40 PM
AI and cyber resilience: a double edged sword
  • From automated attacks to real-time adaption: how is AI-driven ransomware posing new threats? 
  • AI-powered phishing and social engineering: how is AI enhancing the sophistication of attacks? 
  • AI for cyber-resilience: how can AI and analytics empower rapid threat detection and response? 
  • From adequate governance to technical hurdles: what are challenges in leveraging AI effectively? 
 
Interview
12:30 PM - 1:00 PM
AI in counter fraud and AML: the threat and the potential
  • AI-powered fraud: how is AI transforming fraudsters strategies and techniques? 
  • Deepfakes and AI: how are deepfakes exploiting the weaknesses of eKYC and where can AI help?  
  • How can AI be used to recognise complex fraud patterns and anomalies in customer behaviour? 
  • From reactive to proactive: how can AI analytics empower real-time detection and response? 
  • Understanding the challenges of implementation: what are the technical hurdles to overcome? 
  • How can banks ensure explainability and justifiability of decisions?  
  • Complementing not replacing: how can banks effectively include AI alongside traditional tools? 
 
Panel discussion
3:15 PM - 3:30 PM
Audience voting
 
 
Audience voting
9:25 AM - 9:30 AM
Chair's opening remarks
 
 
Opening remarks
9:30 AM - 9:35 AM
Chair's opening remarks
 
 
Opening remarks
11:45 AM - 11:50 AM
Chair's opening remarks
 
 
Opening remarks
2:15 PM - 2:25 PM
Chair's opening remarks
 
 
Opening remarks
4:10 PM - 4:15 PM
Chair's opening remarks
 
 
Opening remarks
10:30 AM - 11:00 AM
Challenger bank growth: reimagining propositions and business models
  • The rise of the neo-bank: how have digital challengers successfully shaken up the market dominance of incumbents?  
  • Sustainable business models: what explains the commercial success of leading neo-banks amid a sea of failed FinTech unicorns? 
  • From payments and currency exchange to SME lending: which market niches have proven most lucrative for neo-banks and why? 
  • Redefining the banking proposition: how have challengers successfully identified new opportunities for product innovation? 
  • Budgeting tools and spending insights: how successful have personal financial management innovations been and why? 
  • Seamless UX and mobile apps: to what extent can digital experience remain a competitive advantage amidst incumbent catch up?  
  • From premium subscriptions to loyalty and rewards: to what extent have new revenue models contributed to challengers’ success? 
 
Panel discussion
3:00 PM - 3:30 PM
Customer onboarding and KYC: going above and beyond compliance
  • How can banks transform KYC from a compliance necessity to a commercial differentiator? 
  • Balancing onboarding ease with KYC compliance: how can banks achieve the best of both worlds? 
  • From data collection to verification: where can routine onboarding tasks be automated?  
  • Digital ID, e-signatures, OCR technology: what tools can best help streamline KYC processes?  
  • The EUDIW: to what extent will this be a game-changer for identify verification and onboarding? 
 
Panel discussion
11:50 AM - 12:10 PM
DDOS attacks: the rising cyber threat
 
 
Keynote address
12:10 PM - 12:30 PM
Delivering personalised data-driven services: the key considerations
  • From money management to tailored offers: what personalised services are customers demanding? 
  • Delivering personalisation in practice: what can be learnt from propositions on the market to date? 
  • From tailored messaging to timely notifications: how can AI enhance customer engagement? 
  • Overcoming the technical challenges: from unstructured data to real-time event streaming 
 
Fireside chat
3:00 PM - 3:25 PM
Digital operational resilience: navigating the emerging risks
  • How can banks keep pace with new cyber and digital operational resilience challenges?
  • DORA one year on: what are the key novelties and ongoing challenges for compliance?  
  • Disaster recovery: what best practices can banks employ to minimise downtime and react at speed?  
  • Penetration testing: how can banks reliably identify weaknesses that might lead to data breaches?  
  • Ensuring effective change management: how can banks mitigate the risks of digital transformation?  
  • Emerging technologies: what cyber risks arise from the increasing use of AI? 
 
Interview
11:45 AM - 12:10 PM
Enhancing cash management for corporates
  • From instant payments to diversity of payment methods: what key challenges do treasurers face? 
  • Visibility and certainty: how can real-time cash flow visibility and accurate forecasting be achieved? 
  • ERP integrations: how can banks ease the integration of treasury with ERP systems? 
  • Automating payment workflows: where can API’s streamline corporate treasury management?  
 
Fireside chat
12:05 PM - 12:35 PM
FIDA: investing in the technological requirements
  • From API interfaces to permission platforms: what new services will banks have to provide and how? 
  • Data sharing in practice: what will be required to ensure accessibility and standardisation of data? 
  • Data security and compliance: what expectations will financial information service providers face? 
  • Monetising investments: how can banks recoup the costs and benefit as an open data first mover? 
 
Panel discussion
4:35 PM - 4:55 PM
Forward '28: the Danske bank transformation journey
  • The Forward ’28 vision: why is transformation essential to serving customers better in an increasingly digital world? 
  • Boosting developer productivity and time to market: how will transformation speed up the development of innovative solutions? 
  • From conversational interfaces to personalised recommendations: how will Forward ‘28 unlock next-gen customer services?  
  • Unpacking the importance of cloud: how can cloud simplify the implementation of innovative AI and data-driven services? 
 
Interview
12:20 PM - 12:55 PM
Founders' journeys and Q&A
  • The start-up vision: how did you decide on the market proposition and what inspired the idea? 
  • Funding journeys: what steps did you take to secure funding from seed stage and beyond? 
  • Investor partnership strategy: how did you select the right investors for your business goals? 
  • Challenges of scaling: how did you overcome the obstacles on the way to sustainable growth?  
  • Talent and teams: how should start-ups build a strong culture to attract and retain talent? 
  • Advice to other entrepreneurs starting their journey: what are the key factors to keep in mind? 
 
Panel discussion
11:15 AM - 11:30 AM
From mass to me: the power of hyper-personalization
 
 
Keynote address
12:10 PM - 12:35 PM
Group discussion
 
 
Group discussion
12:35 PM - 12:50 PM
Group feedback
 
 
Group feedback
12:05 PM - 12:25 PM
Harnessing GenAI for coding and software development
  • Developer productivity: how can gen AI-powered script generation accelerate time to market? 
  • How far can gen AI develop accurate and reliable code? And how should banks manage the risks? 
  • AI-powered code healing: how can AI be leveraged to detect and fix code issues?  
  • What are the technical challenges in integrating AI into existing coding and DevOps workflows? 
 
Fireside chat
11:15 AM - 11:35 AM
Identifying potential: what to look for in a winning start-up
 
 
Interview
12:10 PM - 12:30 PM
Instant payments fraud: rising to the challenge
  • Network and counter-party collaboration: how far can sharing data characteristics stem the tide? 
  • Cross-channel coverage: how can banks effectively eliminate system gaps across channels? 
  • Towards real-time scoring: how can banks accurately determine fraud risk in real-time? 
  • AI and ML: how can banks leverage AI-based layers to detect and block fraud with precision? 
 
Fireside chat
11:55 AM - 12:20 PM
Investors and start-up partnerships: the pain points and pitfalls
  • What are the key criteria VCs and investors look for when identifying a suitable start-up to invest in? 
  • What are founders looking for from their partners? What key factors should they consider? 
  • What are the key causes of strategy misalignment, and how can start-ups ensure better synergy? 
  • How can partnership agreements be structured to establish clear roles, risk and revenue sharing? 
  • Fostering effective partnerships: what can be learnt from successes and past mistakes? 
 
Fireside chat
11:50 AM - 12:10 PM
Leveraging Good AI to Combat Fraud and the Rise of Deepfakes
 
 
Advisory session
12:35 PM - 1:00 PM
Leveraging open data for customers: from PFM to loyalty and rewards
  • Next-gen customer insights: what new commercial opportunities could open transaction data unlock? 
  • Streamlining authentication: how can open banking data enhance the ease of customer journeys? 
  • From budgeting insights to automating saving: how can banks harness open data to improve PFM? 
  • Enabling comprehensive subscription management: how can open banking pave the way?  
  • Transforming loyalty programmes: how can banks leverage open data to tailor offers and rewards? 
  • Towards open finance: how will FIDA unlock new revenue across pensions, insurance and wealth? 
  • From pension dashboards to marketplaces: what new revenue models could banks look to explore? 
  • In what timeframe will open finance become profitable? And how should banks invest now? 
 
Fireside chat
9:30 AM - 9:50 AM
Lunar: charting the rise of a digital challenger bank 
 
 
Interview
12:30 PM - 1:00 PM
Making life easier for customers and SME clients
  • Streamlining customer journeys: where can ease be enhanced for customers and clients? 
  • Self-service banking: what level of control are customers and clients looking for from banks? 
  • SME banking today: how can the ease of retail digital banking be replicated for SME clients? 
  • Digital needs: what features do customers and clients want from their mobile and online portals? 
  • Personal and business financial advice: how can banks enhance their financial advisory services? 
  • Seamless subscriptions, billing and expense management: where can services be enhanced? 
  • Hassle free payments: how can payments and transfers be simplified for individuals and SMEs? 
  • The future of the customer/client relationship: how could the role of banks be set to evolve? 
 
Panel discussion
10:30 AM - 10:45 AM
MoneyLIVE Nordic Banking | Speaker Briefing

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Zoom meeting
10:30 AM - 11:15 AM
Networking break
 
 
Networking
11:45 AM - 12:05 PM
Next-gen credit scoring: leveraging open data
  • Why open data? What are the limitations of traditional data sources for credit risk assessments?  
  • From cash flow to ERP data: what new and richer data sources could open banking unlock?  
  • Data clarity: how can AI-driven analytics enhance lender’s understanding of SME financial health?   
  • Towards real-time analysis: how can advanced analytics and open data drive faster and more accurate decisioning?  
  • Data-driven personalisation: how can open data enable lenders to deliver more contextual and tailored offers? 
 
Fireside chat
12:10 PM - 12:50 PM
Optimising SME lending: application, decisioning and beyond
  • Assessing the market challenges: what are the biggest pain points for SMEs in accessing finance? 
  • From default risk to lack of quality data: what are the challenges to making SME lending profitable?  
  • Transactions, ERP and cash flow data: how can banks leverage new data sources effectively? 
  • Streamlining loan applications and onboarding: what can be learnt from innovative digital players? 
  • Automation: how can lenders streamline approvals with smart automation and effective controls? 
  • From origination to loan servicing: how can client support be enhanced across the credit lifecycle? 
  • Personalisation: how can banks build a customised suite of products that match SME requirements? 
  • Banks vs. non-bank lenders: are banks still best placed competitively to serve SME financing needs? 
 
Panel discussion
2:25 PM - 2:35 PM
Pitch 1 | Normain

Normain turns judgement-heavy reports, like audits and gap analyses, into custom AI agents. Using existing templates and expertise, these agents help experts complete their work up to 80% faster

 
Pitch
2:35 PM - 2:45 PM
Pitch 2 | Alwy

Alwy offers an all-in-one finance platform for securities firms, brokers and fund companies, streamlining onboarding, trading and compliance through secure digital identity and automation. 

 
Pitch
2:45 PM - 2:55 PM
Pitch 3 | Monemon

Monemon is transforming youth finance by making everyday money management fun, stylish, and secure. Users can customise their app, learn money skills through gamified features, and use a sleek debit card. 

 
Pitch
2:55 PM - 3:05 PM
Pitch 4 | Fimento

Fimento is transforming financial services with an open banking platform that simplifies secure data access and integration, helping businesses build smarter, user-friendly solutions. 

 
Pitch
3:05 PM - 3:15 PM
Pitch 5 | Axiology

Axiology is transforming European capital markets with a blockchain-based platform for tokenised securities, making trading and settlement faster, cheaper, and more accessible for SMEs and retail investors. 

 
Pitch
4:55 PM - 5:30 PM
Readying for an AI revolution: laying the foundations for success
  • Building the capabilities: what are the essential prerequisites for banks seeking to develop AI-powered services? 
  • From customer-facing solutions to employee empowerment: what are the key lessons learnt from early implementations?  
  • From structuring data to data integration: what steps should banks take to build the data backbone required? 
  • Enhancing governance and risk management frameworks: how do bank policies and practices needed to adapt?  
  • Teams, talent and operating models: how should banks ensure the enterprise is prepared for agile AI development?  
 
Panel discussion
9:50 AM - 10:30 AM
Redefining commercial strategies for a changing market
  • ​​​Diversification or strengthening core business: how should banks re-evaluate their strategic priorities today? 
  • Acquisition and FinTech partnership strategies: how should banks look to develop new digital capabilities? 
  • Tariffs, sanctions and geopolitical tensions: what are the challenges for banks navigating a de-globalising world? 
  • From cyberattacks to climate: how can banks ensure operational resiliency amid a growing complexity of risks? 
  • Leveraging AI and emerging tech to drive efficiencies and transform customer propositions: how can banks create real competitive advantage today? 
 
Leaders' forum
2:15 PM - 2:40 PM
Reimagining recurring payments and subscriptions
  • From increased visibility to control: what are the key customer pain points in recurring payments? 
  • Seamless subscription management: where can banks simplify the process for customers?  
  • Reducing cost and enhance ease for business: how can recurring payments add value for clients?  
 
Fireside chat
11:15 AM - 11:30 AM
RIX-INST: the competitive impact of instant rails
 
 
Keynote address
11:35 AM - 11:55 AM
Scaling climate FinTechs: the emerging growth market
 
 
Keynote address
9:35 AM - 9:50 AM
Sydbank towards 2035: a shared strategic journey
 
 
Keynote address
11:30 AM - 11:50 AM
Taking the fight to APP fraud: best practices and strategies
  • The Payment Services Regulation: what is the new liability framework for PSPs, BigTech and Telcos? 
  • Getting to grips with social engineering: how can customer education and nudges be enhanced? 
  • Behavioural analytics: how can behavioural data be harnessed to detect anomalies and fraud signs?  
  • Working with BigTech and Telcos: what more can banks do to further collaboration on APP scams? 
 
Fireside chat
4:15 PM - 4:35 PM
The CEO suite: between AI and humanity
 
 
Keynote address
2:00 PM - 2:20 PM
The Digital Euro: concluding the preparation phase
 
 
Interview
2:50 PM - 3:10 PM
The Economic and Financial Markets Outlook for the Nordics
 
 
Keynote address
2:15 PM - 2:30 PM
The EU Digital Identity Wallet: transforming payment authentication
 
 
Keynote address
11:15 AM - 11:30 AM
The fight against financial crime: lessons from the AML task force
 
 
Keynote address
12:10 PM - 12:55 PM
The future of A2A payment rails in the Nordics
  • ​​​​Taking stock on A2A adoption: what market trends are we seeing and what explains the A2A boom?  
  • Grasping the A2A advantages: from lower costs to reduced errors and better conversion rates  
  • PSD3 and instant payments: to what extent will new legislation accelerate A2A adoption? 
  • The EPI’s wero and BigTech wallets: to what extent will new digital wallets boost A2A growth? 
  • The SPAA scheme: do the commercial advantages of the A2A scheme outweigh the costs?  
  • Dynamic recurring payments and subscription payments: where do A2A payments have the edge? 
  • The benefits of A2A and Request-to-Pay: from simplifying payouts to efficient cash management  
  • Cracking ecommerce and bringing A2A in-store: what are the hurdles still to overcome? 
  • Enhancing payment protection: what more needs to be done to foster security and trust? 
 
Panel discussion
9:50 AM - 10:10 AM
The next evolution of BaaS business models
  • The BaaS boom: what key market trends are driving the growth in demand for banking-as-a-service? 
  • From white-labelled products to a full bank-in-a-box: what can be learnt from the range of services on the market to date? 
  • Identifying a BaaS market niche: how can banks differentiate and determine where their competitive advantage lies? 
  • From FinTech challengers to retailers: how can banks identify their target market and successfully cater to different client needs? 
  • From quality APIs to compliance: what are the key prerequisites to ensuring ease of integration for clients? 
 
Fireside chat
2:40 PM - 3:25 PM
The next evolution of the wallet market
  • The state of the market: what explains the variation in wallet adoption rates across Europe? 
  • Competing with BigTech: how are Nordic wallet pioneers keeping ahead in the race? 
  • The opening of Apple NFC and faceID: how far has this unlocked competition in the wallet sector?  
  • Enabling cross-border payments: how are wallets simplifying P2P transfers across borders? 
  • From BNPL to loyalty schemes: how can digital wallets add value at the point of payment? 
  • Tapping the value of A2A payments: where can wallets seize the commercial opportunities? 
  • From new customer segments to data insights: how can wallets add new value for merchants? 
  • From integration to cost: what pain points still need to be overcome to boost acceptance?  
  • The EPI wero: will “one wallet for Europe” be the future of the payment wallet landscape? 
 
Panel discussion
2:20 PM - 2:50 PM
The strategic implications of digital currencies and tokenised deposits
  • From Digital Euro progression to US retreat: what can be learnt from differing trends on the global development of CBDCs? 
  • The Digital Euro: the key to reducing reliance on international BigTech and card schemes or a solution in search of a problem?  
  • Pan-European payments: are retail CBDCs the key to a pan-European alternative to cards in the face of P27 failure?  
  • The CBDC threat to bank deposits: how serious are the risks of disintermediation for banks? And can they be avoided?  
  • Tokenised deposits: to what extent could tokenisation define the next evolution of bank assets amidst the rise of CBDCs?  
  • Tokenised deposits vs. stablecoins: how do they differ and what are the key advantages of deposit tokens over stablecoins for banks? 
  • Liquidity and settlement: how could tokenisation enhance liquidity and unlock value via cheaper and faster payments and settlement? 
  • Smart contracts and programmability: how could deposit tokens add new value through automated, conditional transactions? 
  • Private and public sector collaboration: what more could be done to ensure the benefits of digital currencies are realised for all? 
 
Panel discussion
11:35 AM - 12:10 PM
Towards cross-border harmonisation
  • Payments post-P27: what avenues are open to harmonising Nordic payment infrastructure?  
  • Cross-currency payments: what are the challenges to overcome with multi-currency clearing? 
  • SEPA Inst, RIX-INST, NPC Instant Credit Transfer: how are instant payments driving harmonisation? 
  • TIPS and T2: how far are Nordic central bank migrations set to simplify settlements? 
  • ISO 20022: how can enriched data be leveraged to simplify cross border payments?  
  • From EPI’s Wero to CBDCs: how far could these initiatives enhance pan-European harmonisation?  
 
Panel discussion
10:10 AM - 10:30 AM
Turning the bank into a truly data-driven business
 
 
Advisory session
11:50 AM - 12:10 PM
Unlock growth mode: AI-inside that moves the P&L
 
 
Advisory session
2:30 PM - 3:00 PM
Unlocking value with next-gen authentication and verification
  • eiDAS 2.0 and the EUDIW: what approaches are Nordic governments taking to the future eIDs? 
  • From payment authentication to onboarding: how can banks unlock new value from EUDIWs? 
  • Becoming an eID wallet issuer: to what extent is this is a viable model for banks?  
  • Bank-verified digital identity: which players are leading the way and what can be learnt to date? 
  • From Belgium’s itsme to Estonia’s Smart-ID: how are eIDs taking off outside the Nordics? 
  • Nordic expansion: are Nordic ID providers set to expand outside their domestic markets?  
  • Towards cross-border digital identity: what are the hurdles and how can they be overcome?  
  • From ease of integration to interoperability: where can client and end-user experience be enhanced? 
  • Digital ID and deepfakes: how can innovative digital identity solutions counter the rising threat? 
 
Panel discussion
2:40 PM - 3:00 PM
Unmasking modern fraud: why prevention must happen at the edge
 
 
Advisory session
12:25 PM - 1:00 PM
Unpacking the potential of AI in operations
  • Demystifying agentic AI: how is it different and where do its unique advantages lie? 
  • From customer support to counter fraud: what can be learnt from agentic AI implementations to date? 
  • Identifying opportunities for process improvements: which areas are most ripe for AI-driven automation? 
  • Predictive analytics and data integration: where can AI-powered analysis allow banks to act proactively? 
  • How can AI simplify risk and compliance? From regulatory reporting to model risk management 
  • Where is maintaining human oversight necessary? And how can banks manage the risks? 
  • Human-centric transformation: how can AI be used to empower not replace the human workforce?  
  • What are the technical hurdles to implementing AI within existing workflows and processes? 
 
Panel discussion
11:30 AM - 11:50 AM
Agentic AI: a revolution in customer self-service?
  • How could agentic AI be leveraged to transform customer service and processes? And what can be learnt from early implementations? 
  • From onboarding to money management: what are the practical tasks AI agents can carry out on customers’ behalf? 
  • How can banks go beyond out-of-the-box solutions to drive competitive advantage through AI Agents? 
  • How far could customer use of agentic AI and ease of account switching increase competitive pressures on banks? 
  • How can banks effectively navigate the challenges of implementation, from integrating with legacy systems to achieving real-time data access? 
 
Fireside chat
11:45 AM - 12:05 PM
Agentic AI: automating core operations
 
 
Case study
2:15 PM - 2:40 PM
AI and cyber resilience: a double edged sword
  • From automated attacks to real-time adaption: how is AI-driven ransomware posing new threats? 
  • AI-powered phishing and social engineering: how is AI enhancing the sophistication of attacks? 
  • AI for cyber-resilience: how can AI and analytics empower rapid threat detection and response? 
  • From adequate governance to technical hurdles: what are challenges in leveraging AI effectively? 
 
Interview
12:30 PM - 1:00 PM
AI in counter fraud and AML: the threat and the potential
  • AI-powered fraud: how is AI transforming fraudsters strategies and techniques? 
  • Deepfakes and AI: how are deepfakes exploiting the weaknesses of eKYC and where can AI help?  
  • How can AI be used to recognise complex fraud patterns and anomalies in customer behaviour? 
  • From reactive to proactive: how can AI analytics empower real-time detection and response? 
  • Understanding the challenges of implementation: what are the technical hurdles to overcome? 
  • How can banks ensure explainability and justifiability of decisions?  
  • Complementing not replacing: how can banks effectively include AI alongside traditional tools? 
 
Panel discussion
3:15 PM - 3:30 PM
Audience voting
 
 
Audience voting
9:25 AM - 9:30 AM
Chair's opening remarks
 
 
Opening remarks
9:30 AM - 9:35 AM
Chair's opening remarks
 
 
Opening remarks
11:45 AM - 11:50 AM
Chair's opening remarks
 
 
Opening remarks
2:15 PM - 2:25 PM
Chair's opening remarks
 
 
Opening remarks
4:10 PM - 4:15 PM
Chair's opening remarks
 
 
Opening remarks
10:30 AM - 11:00 AM
Challenger bank growth: reimagining propositions and business models
  • The rise of the neo-bank: how have digital challengers successfully shaken up the market dominance of incumbents?  
  • Sustainable business models: what explains the commercial success of leading neo-banks amid a sea of failed FinTech unicorns? 
  • From payments and currency exchange to SME lending: which market niches have proven most lucrative for neo-banks and why? 
  • Redefining the banking proposition: how have challengers successfully identified new opportunities for product innovation? 
  • Budgeting tools and spending insights: how successful have personal financial management innovations been and why? 
  • Seamless UX and mobile apps: to what extent can digital experience remain a competitive advantage amidst incumbent catch up?  
  • From premium subscriptions to loyalty and rewards: to what extent have new revenue models contributed to challengers’ success? 
 
Panel discussion
3:00 PM - 3:30 PM
Customer onboarding and KYC: going above and beyond compliance
  • How can banks transform KYC from a compliance necessity to a commercial differentiator? 
  • Balancing onboarding ease with KYC compliance: how can banks achieve the best of both worlds? 
  • From data collection to verification: where can routine onboarding tasks be automated?  
  • Digital ID, e-signatures, OCR technology: what tools can best help streamline KYC processes?  
  • The EUDIW: to what extent will this be a game-changer for identify verification and onboarding? 
 
Panel discussion
11:50 AM - 12:10 PM
DDOS attacks: the rising cyber threat
 
 
Keynote address
12:10 PM - 12:30 PM
Delivering personalised data-driven services: the key considerations
  • From money management to tailored offers: what personalised services are customers demanding? 
  • Delivering personalisation in practice: what can be learnt from propositions on the market to date? 
  • From tailored messaging to timely notifications: how can AI enhance customer engagement? 
  • Overcoming the technical challenges: from unstructured data to real-time event streaming 
 
Fireside chat
3:00 PM - 3:25 PM
Digital operational resilience: navigating the emerging risks
  • How can banks keep pace with new cyber and digital operational resilience challenges?
  • DORA one year on: what are the key novelties and ongoing challenges for compliance?  
  • Disaster recovery: what best practices can banks employ to minimise downtime and react at speed?  
  • Penetration testing: how can banks reliably identify weaknesses that might lead to data breaches?  
  • Ensuring effective change management: how can banks mitigate the risks of digital transformation?  
  • Emerging technologies: what cyber risks arise from the increasing use of AI? 
 
Interview
11:45 AM - 12:10 PM
Enhancing cash management for corporates
  • From instant payments to diversity of payment methods: what key challenges do treasurers face? 
  • Visibility and certainty: how can real-time cash flow visibility and accurate forecasting be achieved? 
  • ERP integrations: how can banks ease the integration of treasury with ERP systems? 
  • Automating payment workflows: where can API’s streamline corporate treasury management?  
 
Fireside chat
12:05 PM - 12:35 PM
FIDA: investing in the technological requirements
  • From API interfaces to permission platforms: what new services will banks have to provide and how? 
  • Data sharing in practice: what will be required to ensure accessibility and standardisation of data? 
  • Data security and compliance: what expectations will financial information service providers face? 
  • Monetising investments: how can banks recoup the costs and benefit as an open data first mover? 
 
Panel discussion
4:35 PM - 4:55 PM
Forward '28: the Danske bank transformation journey
  • The Forward ’28 vision: why is transformation essential to serving customers better in an increasingly digital world? 
  • Boosting developer productivity and time to market: how will transformation speed up the development of innovative solutions? 
  • From conversational interfaces to personalised recommendations: how will Forward ‘28 unlock next-gen customer services?  
  • Unpacking the importance of cloud: how can cloud simplify the implementation of innovative AI and data-driven services? 
 
Interview
12:20 PM - 12:55 PM
Founders' journeys and Q&A
  • The start-up vision: how did you decide on the market proposition and what inspired the idea? 
  • Funding journeys: what steps did you take to secure funding from seed stage and beyond? 
  • Investor partnership strategy: how did you select the right investors for your business goals? 
  • Challenges of scaling: how did you overcome the obstacles on the way to sustainable growth?  
  • Talent and teams: how should start-ups build a strong culture to attract and retain talent? 
  • Advice to other entrepreneurs starting their journey: what are the key factors to keep in mind? 
 
Panel discussion
11:15 AM - 11:30 AM
From mass to me: the power of hyper-personalization
 
 
Keynote address
12:10 PM - 12:35 PM
Group discussion
 
 
Group discussion
12:35 PM - 12:50 PM
Group feedback
 
 
Group feedback
12:05 PM - 12:25 PM
Harnessing GenAI for coding and software development
  • Developer productivity: how can gen AI-powered script generation accelerate time to market? 
  • How far can gen AI develop accurate and reliable code? And how should banks manage the risks? 
  • AI-powered code healing: how can AI be leveraged to detect and fix code issues?  
  • What are the technical challenges in integrating AI into existing coding and DevOps workflows? 
 
Fireside chat
11:15 AM - 11:35 AM
Identifying potential: what to look for in a winning start-up
 
 
Interview
12:10 PM - 12:30 PM
Instant payments fraud: rising to the challenge
  • Network and counter-party collaboration: how far can sharing data characteristics stem the tide? 
  • Cross-channel coverage: how can banks effectively eliminate system gaps across channels? 
  • Towards real-time scoring: how can banks accurately determine fraud risk in real-time? 
  • AI and ML: how can banks leverage AI-based layers to detect and block fraud with precision? 
 
Fireside chat
11:55 AM - 12:20 PM
Investors and start-up partnerships: the pain points and pitfalls
  • What are the key criteria VCs and investors look for when identifying a suitable start-up to invest in? 
  • What are founders looking for from their partners? What key factors should they consider? 
  • What are the key causes of strategy misalignment, and how can start-ups ensure better synergy? 
  • How can partnership agreements be structured to establish clear roles, risk and revenue sharing? 
  • Fostering effective partnerships: what can be learnt from successes and past mistakes? 
 
Fireside chat
11:50 AM - 12:10 PM
Leveraging Good AI to Combat Fraud and the Rise of Deepfakes
 
 
Advisory session
12:35 PM - 1:00 PM
Leveraging open data for customers: from PFM to loyalty and rewards
  • Next-gen customer insights: what new commercial opportunities could open transaction data unlock? 
  • Streamlining authentication: how can open banking data enhance the ease of customer journeys? 
  • From budgeting insights to automating saving: how can banks harness open data to improve PFM? 
  • Enabling comprehensive subscription management: how can open banking pave the way?  
  • Transforming loyalty programmes: how can banks leverage open data to tailor offers and rewards? 
  • Towards open finance: how will FIDA unlock new revenue across pensions, insurance and wealth? 
  • From pension dashboards to marketplaces: what new revenue models could banks look to explore? 
  • In what timeframe will open finance become profitable? And how should banks invest now? 
 
Fireside chat
9:30 AM - 9:50 AM
Lunar: charting the rise of a digital challenger bank 
 
 
Interview
12:30 PM - 1:00 PM
Making life easier for customers and SME clients
  • Streamlining customer journeys: where can ease be enhanced for customers and clients? 
  • Self-service banking: what level of control are customers and clients looking for from banks? 
  • SME banking today: how can the ease of retail digital banking be replicated for SME clients? 
  • Digital needs: what features do customers and clients want from their mobile and online portals? 
  • Personal and business financial advice: how can banks enhance their financial advisory services? 
  • Seamless subscriptions, billing and expense management: where can services be enhanced? 
  • Hassle free payments: how can payments and transfers be simplified for individuals and SMEs? 
  • The future of the customer/client relationship: how could the role of banks be set to evolve? 
 
Panel discussion
10:30 AM - 10:45 AM
MoneyLIVE Nordic Banking | Speaker Briefing

Please find the Zoom details below:

Join Zoom Meeting
https://us02web.zoom.us/j/86332789535?pwd=fis9jlEgwHjG23YWAXQavzJbf09saJ.1

Meeting ID: 863 3278 9535
Passcode: 207217---One tap mobile
+442034815237,,86332789535# United Kingdom
+442034815240,,86332789535# United KingdomJoin instructions
https://us02web.zoom.us/meetings/86332789535/invitations?signature=sIuwHhEu1OWQAg4P5n2dOvQfHyUTywvp9sFrtqCgYh0

 
Zoom meeting
10:30 AM - 11:15 AM
Networking break
 
 
Networking
11:45 AM - 12:05 PM
Next-gen credit scoring: leveraging open data
  • Why open data? What are the limitations of traditional data sources for credit risk assessments?  
  • From cash flow to ERP data: what new and richer data sources could open banking unlock?  
  • Data clarity: how can AI-driven analytics enhance lender’s understanding of SME financial health?   
  • Towards real-time analysis: how can advanced analytics and open data drive faster and more accurate decisioning?  
  • Data-driven personalisation: how can open data enable lenders to deliver more contextual and tailored offers? 
 
Fireside chat
12:10 PM - 12:50 PM
Optimising SME lending: application, decisioning and beyond
  • Assessing the market challenges: what are the biggest pain points for SMEs in accessing finance? 
  • From default risk to lack of quality data: what are the challenges to making SME lending profitable?  
  • Transactions, ERP and cash flow data: how can banks leverage new data sources effectively? 
  • Streamlining loan applications and onboarding: what can be learnt from innovative digital players? 
  • Automation: how can lenders streamline approvals with smart automation and effective controls? 
  • From origination to loan servicing: how can client support be enhanced across the credit lifecycle? 
  • Personalisation: how can banks build a customised suite of products that match SME requirements? 
  • Banks vs. non-bank lenders: are banks still best placed competitively to serve SME financing needs? 
 
Panel discussion
2:25 PM - 2:35 PM
Pitch 1 | Normain

Normain turns judgement-heavy reports, like audits and gap analyses, into custom AI agents. Using existing templates and expertise, these agents help experts complete their work up to 80% faster

 
Pitch
2:35 PM - 2:45 PM
Pitch 2 | Alwy

Alwy offers an all-in-one finance platform for securities firms, brokers and fund companies, streamlining onboarding, trading and compliance through secure digital identity and automation. 

 
Pitch
2:45 PM - 2:55 PM
Pitch 3 | Monemon

Monemon is transforming youth finance by making everyday money management fun, stylish, and secure. Users can customise their app, learn money skills through gamified features, and use a sleek debit card. 

 
Pitch
2:55 PM - 3:05 PM
Pitch 4 | Fimento

Fimento is transforming financial services with an open banking platform that simplifies secure data access and integration, helping businesses build smarter, user-friendly solutions. 

 
Pitch
3:05 PM - 3:15 PM
Pitch 5 | Axiology

Axiology is transforming European capital markets with a blockchain-based platform for tokenised securities, making trading and settlement faster, cheaper, and more accessible for SMEs and retail investors. 

 
Pitch
4:55 PM - 5:30 PM
Readying for an AI revolution: laying the foundations for success
  • Building the capabilities: what are the essential prerequisites for banks seeking to develop AI-powered services? 
  • From customer-facing solutions to employee empowerment: what are the key lessons learnt from early implementations?  
  • From structuring data to data integration: what steps should banks take to build the data backbone required? 
  • Enhancing governance and risk management frameworks: how do bank policies and practices needed to adapt?  
  • Teams, talent and operating models: how should banks ensure the enterprise is prepared for agile AI development?  
 
Panel discussion
9:50 AM - 10:30 AM
Redefining commercial strategies for a changing market
  • ​​​Diversification or strengthening core business: how should banks re-evaluate their strategic priorities today? 
  • Acquisition and FinTech partnership strategies: how should banks look to develop new digital capabilities? 
  • Tariffs, sanctions and geopolitical tensions: what are the challenges for banks navigating a de-globalising world? 
  • From cyberattacks to climate: how can banks ensure operational resiliency amid a growing complexity of risks? 
  • Leveraging AI and emerging tech to drive efficiencies and transform customer propositions: how can banks create real competitive advantage today? 
 
Leaders' forum
2:15 PM - 2:40 PM
Reimagining recurring payments and subscriptions
  • From increased visibility to control: what are the key customer pain points in recurring payments? 
  • Seamless subscription management: where can banks simplify the process for customers?  
  • Reducing cost and enhance ease for business: how can recurring payments add value for clients?  
 
Fireside chat
11:15 AM - 11:30 AM
RIX-INST: the competitive impact of instant rails
 
 
Keynote address
11:35 AM - 11:55 AM
Scaling climate FinTechs: the emerging growth market
 
 
Keynote address
9:35 AM - 9:50 AM
Sydbank towards 2035: a shared strategic journey
 
 
Keynote address
11:30 AM - 11:50 AM
Taking the fight to APP fraud: best practices and strategies
  • The Payment Services Regulation: what is the new liability framework for PSPs, BigTech and Telcos? 
  • Getting to grips with social engineering: how can customer education and nudges be enhanced? 
  • Behavioural analytics: how can behavioural data be harnessed to detect anomalies and fraud signs?  
  • Working with BigTech and Telcos: what more can banks do to further collaboration on APP scams? 
 
Fireside chat
4:15 PM - 4:35 PM
The CEO suite: between AI and humanity
 
 
Keynote address
2:00 PM - 2:20 PM
The Digital Euro: concluding the preparation phase
 
 
Interview
2:50 PM - 3:10 PM
The Economic and Financial Markets Outlook for the Nordics
 
 
Keynote address
2:15 PM - 2:30 PM
The EU Digital Identity Wallet: transforming payment authentication
 
 
Keynote address
11:15 AM - 11:30 AM
The fight against financial crime: lessons from the AML task force
 
 
Keynote address
12:10 PM - 12:55 PM
The future of A2A payment rails in the Nordics
  • ​​​​Taking stock on A2A adoption: what market trends are we seeing and what explains the A2A boom?  
  • Grasping the A2A advantages: from lower costs to reduced errors and better conversion rates  
  • PSD3 and instant payments: to what extent will new legislation accelerate A2A adoption? 
  • The EPI’s wero and BigTech wallets: to what extent will new digital wallets boost A2A growth? 
  • The SPAA scheme: do the commercial advantages of the A2A scheme outweigh the costs?  
  • Dynamic recurring payments and subscription payments: where do A2A payments have the edge? 
  • The benefits of A2A and Request-to-Pay: from simplifying payouts to efficient cash management  
  • Cracking ecommerce and bringing A2A in-store: what are the hurdles still to overcome? 
  • Enhancing payment protection: what more needs to be done to foster security and trust? 
 
Panel discussion
9:50 AM - 10:10 AM
The next evolution of BaaS business models
  • The BaaS boom: what key market trends are driving the growth in demand for banking-as-a-service? 
  • From white-labelled products to a full bank-in-a-box: what can be learnt from the range of services on the market to date? 
  • Identifying a BaaS market niche: how can banks differentiate and determine where their competitive advantage lies? 
  • From FinTech challengers to retailers: how can banks identify their target market and successfully cater to different client needs? 
  • From quality APIs to compliance: what are the key prerequisites to ensuring ease of integration for clients? 
 
Fireside chat
2:40 PM - 3:25 PM
The next evolution of the wallet market
  • The state of the market: what explains the variation in wallet adoption rates across Europe? 
  • Competing with BigTech: how are Nordic wallet pioneers keeping ahead in the race? 
  • The opening of Apple NFC and faceID: how far has this unlocked competition in the wallet sector?  
  • Enabling cross-border payments: how are wallets simplifying P2P transfers across borders? 
  • From BNPL to loyalty schemes: how can digital wallets add value at the point of payment? 
  • Tapping the value of A2A payments: where can wallets seize the commercial opportunities? 
  • From new customer segments to data insights: how can wallets add new value for merchants? 
  • From integration to cost: what pain points still need to be overcome to boost acceptance?  
  • The EPI wero: will “one wallet for Europe” be the future of the payment wallet landscape? 
 
Panel discussion
2:20 PM - 2:50 PM
The strategic implications of digital currencies and tokenised deposits
  • From Digital Euro progression to US retreat: what can be learnt from differing trends on the global development of CBDCs? 
  • The Digital Euro: the key to reducing reliance on international BigTech and card schemes or a solution in search of a problem?  
  • Pan-European payments: are retail CBDCs the key to a pan-European alternative to cards in the face of P27 failure?  
  • The CBDC threat to bank deposits: how serious are the risks of disintermediation for banks? And can they be avoided?  
  • Tokenised deposits: to what extent could tokenisation define the next evolution of bank assets amidst the rise of CBDCs?  
  • Tokenised deposits vs. stablecoins: how do they differ and what are the key advantages of deposit tokens over stablecoins for banks? 
  • Liquidity and settlement: how could tokenisation enhance liquidity and unlock value via cheaper and faster payments and settlement? 
  • Smart contracts and programmability: how could deposit tokens add new value through automated, conditional transactions? 
  • Private and public sector collaboration: what more could be done to ensure the benefits of digital currencies are realised for all? 
 
Panel discussion
11:35 AM - 12:10 PM
Towards cross-border harmonisation
  • Payments post-P27: what avenues are open to harmonising Nordic payment infrastructure?  
  • Cross-currency payments: what are the challenges to overcome with multi-currency clearing? 
  • SEPA Inst, RIX-INST, NPC Instant Credit Transfer: how are instant payments driving harmonisation? 
  • TIPS and T2: how far are Nordic central bank migrations set to simplify settlements? 
  • ISO 20022: how can enriched data be leveraged to simplify cross border payments?  
  • From EPI’s Wero to CBDCs: how far could these initiatives enhance pan-European harmonisation?  
 
Panel discussion
10:10 AM - 10:30 AM
Turning the bank into a truly data-driven business
 
 
Advisory session
11:50 AM - 12:10 PM
Unlock growth mode: AI-inside that moves the P&L
 
 
Advisory session
2:30 PM - 3:00 PM
Unlocking value with next-gen authentication and verification
  • eiDAS 2.0 and the EUDIW: what approaches are Nordic governments taking to the future eIDs? 
  • From payment authentication to onboarding: how can banks unlock new value from EUDIWs? 
  • Becoming an eID wallet issuer: to what extent is this is a viable model for banks?  
  • Bank-verified digital identity: which players are leading the way and what can be learnt to date? 
  • From Belgium’s itsme to Estonia’s Smart-ID: how are eIDs taking off outside the Nordics? 
  • Nordic expansion: are Nordic ID providers set to expand outside their domestic markets?  
  • Towards cross-border digital identity: what are the hurdles and how can they be overcome?  
  • From ease of integration to interoperability: where can client and end-user experience be enhanced? 
  • Digital ID and deepfakes: how can innovative digital identity solutions counter the rising threat? 
 
Panel discussion
2:40 PM - 3:00 PM
Unmasking modern fraud: why prevention must happen at the edge
 
 
Advisory session
12:25 PM - 1:00 PM
Unpacking the potential of AI in operations
  • Demystifying agentic AI: how is it different and where do its unique advantages lie? 
  • From customer support to counter fraud: what can be learnt from agentic AI implementations to date? 
  • Identifying opportunities for process improvements: which areas are most ripe for AI-driven automation? 
  • Predictive analytics and data integration: where can AI-powered analysis allow banks to act proactively? 
  • How can AI simplify risk and compliance? From regulatory reporting to model risk management 
  • Where is maintaining human oversight necessary? And how can banks manage the risks? 
  • Human-centric transformation: how can AI be used to empower not replace the human workforce?  
  • What are the technical hurdles to implementing AI within existing workflows and processes? 
 
Panel discussion
11:30 AM - 11:50 AM
Agentic AI: a revolution in customer self-service?
  • How could agentic AI be leveraged to transform customer service and processes? And what can be learnt from early implementations? 
  • From onboarding to money management: what are the practical tasks AI agents can carry out on customers’ behalf? 
  • How can banks go beyond out-of-the-box solutions to drive competitive advantage through AI Agents? 
  • How far could customer use of agentic AI and ease of account switching increase competitive pressures on banks? 
  • How can banks effectively navigate the challenges of implementation, from integrating with legacy systems to achieving real-time data access? 
 
Fireside chat
11:45 AM - 12:05 PM
Agentic AI: automating core operations
 
 
Case study
2:15 PM - 2:40 PM
AI and cyber resilience: a double edged sword
  • From automated attacks to real-time adaption: how is AI-driven ransomware posing new threats? 
  • AI-powered phishing and social engineering: how is AI enhancing the sophistication of attacks? 
  • AI for cyber-resilience: how can AI and analytics empower rapid threat detection and response? 
  • From adequate governance to technical hurdles: what are challenges in leveraging AI effectively? 
 
Interview
12:30 PM - 1:00 PM
AI in counter fraud and AML: the threat and the potential
  • AI-powered fraud: how is AI transforming fraudsters strategies and techniques? 
  • Deepfakes and AI: how are deepfakes exploiting the weaknesses of eKYC and where can AI help?  
  • How can AI be used to recognise complex fraud patterns and anomalies in customer behaviour? 
  • From reactive to proactive: how can AI analytics empower real-time detection and response? 
  • Understanding the challenges of implementation: what are the technical hurdles to overcome? 
  • How can banks ensure explainability and justifiability of decisions?  
  • Complementing not replacing: how can banks effectively include AI alongside traditional tools? 
 
Panel discussion
3:15 PM - 3:30 PM
Audience voting
 
 
Audience voting
9:25 AM - 9:30 AM
Chair's opening remarks
 
 
Opening remarks
9:30 AM - 9:35 AM
Chair's opening remarks
 
 
Opening remarks
11:45 AM - 11:50 AM
Chair's opening remarks
 
 
Opening remarks
2:15 PM - 2:25 PM
Chair's opening remarks
 
 
Opening remarks
4:10 PM - 4:15 PM
Chair's opening remarks
 
 
Opening remarks
10:30 AM - 11:00 AM
Challenger bank growth: reimagining propositions and business models
  • The rise of the neo-bank: how have digital challengers successfully shaken up the market dominance of incumbents?  
  • Sustainable business models: what explains the commercial success of leading neo-banks amid a sea of failed FinTech unicorns? 
  • From payments and currency exchange to SME lending: which market niches have proven most lucrative for neo-banks and why? 
  • Redefining the banking proposition: how have challengers successfully identified new opportunities for product innovation? 
  • Budgeting tools and spending insights: how successful have personal financial management innovations been and why? 
  • Seamless UX and mobile apps: to what extent can digital experience remain a competitive advantage amidst incumbent catch up?  
  • From premium subscriptions to loyalty and rewards: to what extent have new revenue models contributed to challengers’ success? 
 
Panel discussion
3:00 PM - 3:30 PM
Customer onboarding and KYC: going above and beyond compliance
  • How can banks transform KYC from a compliance necessity to a commercial differentiator? 
  • Balancing onboarding ease with KYC compliance: how can banks achieve the best of both worlds? 
  • From data collection to verification: where can routine onboarding tasks be automated?  
  • Digital ID, e-signatures, OCR technology: what tools can best help streamline KYC processes?  
  • The EUDIW: to what extent will this be a game-changer for identify verification and onboarding? 
 
Panel discussion
11:50 AM - 12:10 PM
DDOS attacks: the rising cyber threat
 
 
Keynote address
12:10 PM - 12:30 PM
Delivering personalised data-driven services: the key considerations
  • From money management to tailored offers: what personalised services are customers demanding? 
  • Delivering personalisation in practice: what can be learnt from propositions on the market to date? 
  • From tailored messaging to timely notifications: how can AI enhance customer engagement? 
  • Overcoming the technical challenges: from unstructured data to real-time event streaming 
 
Fireside chat
3:00 PM - 3:25 PM
Digital operational resilience: navigating the emerging risks
  • How can banks keep pace with new cyber and digital operational resilience challenges?
  • DORA one year on: what are the key novelties and ongoing challenges for compliance?  
  • Disaster recovery: what best practices can banks employ to minimise downtime and react at speed?  
  • Penetration testing: how can banks reliably identify weaknesses that might lead to data breaches?  
  • Ensuring effective change management: how can banks mitigate the risks of digital transformation?  
  • Emerging technologies: what cyber risks arise from the increasing use of AI? 
 
Interview
11:45 AM - 12:10 PM
Enhancing cash management for corporates
  • From instant payments to diversity of payment methods: what key challenges do treasurers face? 
  • Visibility and certainty: how can real-time cash flow visibility and accurate forecasting be achieved? 
  • ERP integrations: how can banks ease the integration of treasury with ERP systems? 
  • Automating payment workflows: where can API’s streamline corporate treasury management?  
 
Fireside chat
12:05 PM - 12:35 PM
FIDA: investing in the technological requirements
  • From API interfaces to permission platforms: what new services will banks have to provide and how? 
  • Data sharing in practice: what will be required to ensure accessibility and standardisation of data? 
  • Data security and compliance: what expectations will financial information service providers face? 
  • Monetising investments: how can banks recoup the costs and benefit as an open data first mover? 
 
Panel discussion
4:35 PM - 4:55 PM
Forward '28: the Danske bank transformation journey
  • The Forward ’28 vision: why is transformation essential to serving customers better in an increasingly digital world? 
  • Boosting developer productivity and time to market: how will transformation speed up the development of innovative solutions? 
  • From conversational interfaces to personalised recommendations: how will Forward ‘28 unlock next-gen customer services?  
  • Unpacking the importance of cloud: how can cloud simplify the implementation of innovative AI and data-driven services? 
 
Interview
12:20 PM - 12:55 PM
Founders' journeys and Q&A
  • The start-up vision: how did you decide on the market proposition and what inspired the idea? 
  • Funding journeys: what steps did you take to secure funding from seed stage and beyond? 
  • Investor partnership strategy: how did you select the right investors for your business goals? 
  • Challenges of scaling: how did you overcome the obstacles on the way to sustainable growth?  
  • Talent and teams: how should start-ups build a strong culture to attract and retain talent? 
  • Advice to other entrepreneurs starting their journey: what are the key factors to keep in mind? 
 
Panel discussion
11:15 AM - 11:30 AM
From mass to me: the power of hyper-personalization
 
 
Keynote address
12:10 PM - 12:35 PM
Group discussion
 
 
Group discussion
12:35 PM - 12:50 PM
Group feedback
 
 
Group feedback
12:05 PM - 12:25 PM
Harnessing GenAI for coding and software development
  • Developer productivity: how can gen AI-powered script generation accelerate time to market? 
  • How far can gen AI develop accurate and reliable code? And how should banks manage the risks? 
  • AI-powered code healing: how can AI be leveraged to detect and fix code issues?  
  • What are the technical challenges in integrating AI into existing coding and DevOps workflows? 
 
Fireside chat
11:15 AM - 11:35 AM
Identifying potential: what to look for in a winning start-up
 
 
Interview
12:10 PM - 12:30 PM
Instant payments fraud: rising to the challenge
  • Network and counter-party collaboration: how far can sharing data characteristics stem the tide? 
  • Cross-channel coverage: how can banks effectively eliminate system gaps across channels? 
  • Towards real-time scoring: how can banks accurately determine fraud risk in real-time? 
  • AI and ML: how can banks leverage AI-based layers to detect and block fraud with precision? 
 
Fireside chat
11:55 AM - 12:20 PM
Investors and start-up partnerships: the pain points and pitfalls
  • What are the key criteria VCs and investors look for when identifying a suitable start-up to invest in? 
  • What are founders looking for from their partners? What key factors should they consider? 
  • What are the key causes of strategy misalignment, and how can start-ups ensure better synergy? 
  • How can partnership agreements be structured to establish clear roles, risk and revenue sharing? 
  • Fostering effective partnerships: what can be learnt from successes and past mistakes? 
 
Fireside chat
11:50 AM - 12:10 PM
Leveraging Good AI to Combat Fraud and the Rise of Deepfakes
 
 
Advisory session
12:35 PM - 1:00 PM
Leveraging open data for customers: from PFM to loyalty and rewards
  • Next-gen customer insights: what new commercial opportunities could open transaction data unlock? 
  • Streamlining authentication: how can open banking data enhance the ease of customer journeys? 
  • From budgeting insights to automating saving: how can banks harness open data to improve PFM? 
  • Enabling comprehensive subscription management: how can open banking pave the way?  
  • Transforming loyalty programmes: how can banks leverage open data to tailor offers and rewards? 
  • Towards open finance: how will FIDA unlock new revenue across pensions, insurance and wealth? 
  • From pension dashboards to marketplaces: what new revenue models could banks look to explore? 
  • In what timeframe will open finance become profitable? And how should banks invest now? 
 
Fireside chat
9:30 AM - 9:50 AM
Lunar: charting the rise of a digital challenger bank 
 
 
Interview
12:30 PM - 1:00 PM
Making life easier for customers and SME clients
  • Streamlining customer journeys: where can ease be enhanced for customers and clients? 
  • Self-service banking: what level of control are customers and clients looking for from banks? 
  • SME banking today: how can the ease of retail digital banking be replicated for SME clients? 
  • Digital needs: what features do customers and clients want from their mobile and online portals? 
  • Personal and business financial advice: how can banks enhance their financial advisory services? 
  • Seamless subscriptions, billing and expense management: where can services be enhanced? 
  • Hassle free payments: how can payments and transfers be simplified for individuals and SMEs? 
  • The future of the customer/client relationship: how could the role of banks be set to evolve? 
 
Panel discussion
10:30 AM - 10:45 AM
MoneyLIVE Nordic Banking | Speaker Briefing

Please find the Zoom details below:

Join Zoom Meeting
https://us02web.zoom.us/j/86332789535?pwd=fis9jlEgwHjG23YWAXQavzJbf09saJ.1

Meeting ID: 863 3278 9535
Passcode: 207217---One tap mobile
+442034815237,,86332789535# United Kingdom
+442034815240,,86332789535# United KingdomJoin instructions
https://us02web.zoom.us/meetings/86332789535/invitations?signature=sIuwHhEu1OWQAg4P5n2dOvQfHyUTywvp9sFrtqCgYh0

 
Zoom meeting
10:30 AM - 11:15 AM
Networking break
 
 
Networking
11:45 AM - 12:05 PM
Next-gen credit scoring: leveraging open data
  • Why open data? What are the limitations of traditional data sources for credit risk assessments?  
  • From cash flow to ERP data: what new and richer data sources could open banking unlock?  
  • Data clarity: how can AI-driven analytics enhance lender’s understanding of SME financial health?   
  • Towards real-time analysis: how can advanced analytics and open data drive faster and more accurate decisioning?  
  • Data-driven personalisation: how can open data enable lenders to deliver more contextual and tailored offers? 
 
Fireside chat
12:10 PM - 12:50 PM
Optimising SME lending: application, decisioning and beyond
  • Assessing the market challenges: what are the biggest pain points for SMEs in accessing finance? 
  • From default risk to lack of quality data: what are the challenges to making SME lending profitable?  
  • Transactions, ERP and cash flow data: how can banks leverage new data sources effectively? 
  • Streamlining loan applications and onboarding: what can be learnt from innovative digital players? 
  • Automation: how can lenders streamline approvals with smart automation and effective controls? 
  • From origination to loan servicing: how can client support be enhanced across the credit lifecycle? 
  • Personalisation: how can banks build a customised suite of products that match SME requirements? 
  • Banks vs. non-bank lenders: are banks still best placed competitively to serve SME financing needs? 
 
Panel discussion
2:25 PM - 2:35 PM
Pitch 1 | Normain

Normain turns judgement-heavy reports, like audits and gap analyses, into custom AI agents. Using existing templates and expertise, these agents help experts complete their work up to 80% faster

 
Pitch
2:35 PM - 2:45 PM
Pitch 2 | Alwy

Alwy offers an all-in-one finance platform for securities firms, brokers and fund companies, streamlining onboarding, trading and compliance through secure digital identity and automation. 

 
Pitch
2:45 PM - 2:55 PM
Pitch 3 | Monemon

Monemon is transforming youth finance by making everyday money management fun, stylish, and secure. Users can customise their app, learn money skills through gamified features, and use a sleek debit card. 

 
Pitch
2:55 PM - 3:05 PM
Pitch 4 | Fimento

Fimento is transforming financial services with an open banking platform that simplifies secure data access and integration, helping businesses build smarter, user-friendly solutions. 

 
Pitch
3:05 PM - 3:15 PM
Pitch 5 | Axiology

Axiology is transforming European capital markets with a blockchain-based platform for tokenised securities, making trading and settlement faster, cheaper, and more accessible for SMEs and retail investors. 

 
Pitch
4:55 PM - 5:30 PM
Readying for an AI revolution: laying the foundations for success
  • Building the capabilities: what are the essential prerequisites for banks seeking to develop AI-powered services? 
  • From customer-facing solutions to employee empowerment: what are the key lessons learnt from early implementations?  
  • From structuring data to data integration: what steps should banks take to build the data backbone required? 
  • Enhancing governance and risk management frameworks: how do bank policies and practices needed to adapt?  
  • Teams, talent and operating models: how should banks ensure the enterprise is prepared for agile AI development?  
 
Panel discussion
9:50 AM - 10:30 AM
Redefining commercial strategies for a changing market
  • ​​​Diversification or strengthening core business: how should banks re-evaluate their strategic priorities today? 
  • Acquisition and FinTech partnership strategies: how should banks look to develop new digital capabilities? 
  • Tariffs, sanctions and geopolitical tensions: what are the challenges for banks navigating a de-globalising world? 
  • From cyberattacks to climate: how can banks ensure operational resiliency amid a growing complexity of risks? 
  • Leveraging AI and emerging tech to drive efficiencies and transform customer propositions: how can banks create real competitive advantage today? 
 
Leaders' forum
2:15 PM - 2:40 PM
Reimagining recurring payments and subscriptions
  • From increased visibility to control: what are the key customer pain points in recurring payments? 
  • Seamless subscription management: where can banks simplify the process for customers?  
  • Reducing cost and enhance ease for business: how can recurring payments add value for clients?  
 
Fireside chat
11:15 AM - 11:30 AM
RIX-INST: the competitive impact of instant rails
 
 
Keynote address
11:35 AM - 11:55 AM
Scaling climate FinTechs: the emerging growth market
 
 
Keynote address
9:35 AM - 9:50 AM
Sydbank towards 2035: a shared strategic journey
 
 
Keynote address
11:30 AM - 11:50 AM
Taking the fight to APP fraud: best practices and strategies
  • The Payment Services Regulation: what is the new liability framework for PSPs, BigTech and Telcos? 
  • Getting to grips with social engineering: how can customer education and nudges be enhanced? 
  • Behavioural analytics: how can behavioural data be harnessed to detect anomalies and fraud signs?  
  • Working with BigTech and Telcos: what more can banks do to further collaboration on APP scams? 
 
Fireside chat
4:15 PM - 4:35 PM
The CEO suite: between AI and humanity
 
 
Keynote address
2:00 PM - 2:20 PM
The Digital Euro: concluding the preparation phase
 
 
Interview
2:50 PM - 3:10 PM
The Economic and Financial Markets Outlook for the Nordics
 
 
Keynote address
2:15 PM - 2:30 PM
The EU Digital Identity Wallet: transforming payment authentication
 
 
Keynote address
11:15 AM - 11:30 AM
The fight against financial crime: lessons from the AML task force
 
 
Keynote address
12:10 PM - 12:55 PM
The future of A2A payment rails in the Nordics
  • ​​​​Taking stock on A2A adoption: what market trends are we seeing and what explains the A2A boom?  
  • Grasping the A2A advantages: from lower costs to reduced errors and better conversion rates  
  • PSD3 and instant payments: to what extent will new legislation accelerate A2A adoption? 
  • The EPI’s wero and BigTech wallets: to what extent will new digital wallets boost A2A growth? 
  • The SPAA scheme: do the commercial advantages of the A2A scheme outweigh the costs?  
  • Dynamic recurring payments and subscription payments: where do A2A payments have the edge? 
  • The benefits of A2A and Request-to-Pay: from simplifying payouts to efficient cash management  
  • Cracking ecommerce and bringing A2A in-store: what are the hurdles still to overcome? 
  • Enhancing payment protection: what more needs to be done to foster security and trust? 
 
Panel discussion
9:50 AM - 10:10 AM
The next evolution of BaaS business models
  • The BaaS boom: what key market trends are driving the growth in demand for banking-as-a-service? 
  • From white-labelled products to a full bank-in-a-box: what can be learnt from the range of services on the market to date? 
  • Identifying a BaaS market niche: how can banks differentiate and determine where their competitive advantage lies? 
  • From FinTech challengers to retailers: how can banks identify their target market and successfully cater to different client needs? 
  • From quality APIs to compliance: what are the key prerequisites to ensuring ease of integration for clients? 
 
Fireside chat
2:40 PM - 3:25 PM
The next evolution of the wallet market
  • The state of the market: what explains the variation in wallet adoption rates across Europe? 
  • Competing with BigTech: how are Nordic wallet pioneers keeping ahead in the race? 
  • The opening of Apple NFC and faceID: how far has this unlocked competition in the wallet sector?  
  • Enabling cross-border payments: how are wallets simplifying P2P transfers across borders? 
  • From BNPL to loyalty schemes: how can digital wallets add value at the point of payment? 
  • Tapping the value of A2A payments: where can wallets seize the commercial opportunities? 
  • From new customer segments to data insights: how can wallets add new value for merchants? 
  • From integration to cost: what pain points still need to be overcome to boost acceptance?  
  • The EPI wero: will “one wallet for Europe” be the future of the payment wallet landscape? 
 
Panel discussion
2:20 PM - 2:50 PM
The strategic implications of digital currencies and tokenised deposits
  • From Digital Euro progression to US retreat: what can be learnt from differing trends on the global development of CBDCs? 
  • The Digital Euro: the key to reducing reliance on international BigTech and card schemes or a solution in search of a problem?  
  • Pan-European payments: are retail CBDCs the key to a pan-European alternative to cards in the face of P27 failure?  
  • The CBDC threat to bank deposits: how serious are the risks of disintermediation for banks? And can they be avoided?  
  • Tokenised deposits: to what extent could tokenisation define the next evolution of bank assets amidst the rise of CBDCs?  
  • Tokenised deposits vs. stablecoins: how do they differ and what are the key advantages of deposit tokens over stablecoins for banks? 
  • Liquidity and settlement: how could tokenisation enhance liquidity and unlock value via cheaper and faster payments and settlement? 
  • Smart contracts and programmability: how could deposit tokens add new value through automated, conditional transactions? 
  • Private and public sector collaboration: what more could be done to ensure the benefits of digital currencies are realised for all? 
 
Panel discussion
11:35 AM - 12:10 PM
Towards cross-border harmonisation
  • Payments post-P27: what avenues are open to harmonising Nordic payment infrastructure?  
  • Cross-currency payments: what are the challenges to overcome with multi-currency clearing? 
  • SEPA Inst, RIX-INST, NPC Instant Credit Transfer: how are instant payments driving harmonisation? 
  • TIPS and T2: how far are Nordic central bank migrations set to simplify settlements? 
  • ISO 20022: how can enriched data be leveraged to simplify cross border payments?  
  • From EPI’s Wero to CBDCs: how far could these initiatives enhance pan-European harmonisation?  
 
Panel discussion
10:10 AM - 10:30 AM
Turning the bank into a truly data-driven business
 
 
Advisory session
11:50 AM - 12:10 PM
Unlock growth mode: AI-inside that moves the P&L
 
 
Advisory session
2:30 PM - 3:00 PM
Unlocking value with next-gen authentication and verification
  • eiDAS 2.0 and the EUDIW: what approaches are Nordic governments taking to the future eIDs? 
  • From payment authentication to onboarding: how can banks unlock new value from EUDIWs? 
  • Becoming an eID wallet issuer: to what extent is this is a viable model for banks?  
  • Bank-verified digital identity: which players are leading the way and what can be learnt to date? 
  • From Belgium’s itsme to Estonia’s Smart-ID: how are eIDs taking off outside the Nordics? 
  • Nordic expansion: are Nordic ID providers set to expand outside their domestic markets?  
  • Towards cross-border digital identity: what are the hurdles and how can they be overcome?  
  • From ease of integration to interoperability: where can client and end-user experience be enhanced? 
  • Digital ID and deepfakes: how can innovative digital identity solutions counter the rising threat? 
 
Panel discussion
2:40 PM - 3:00 PM
Unmasking modern fraud: why prevention must happen at the edge
 
 
Advisory session
12:25 PM - 1:00 PM
Unpacking the potential of AI in operations
  • Demystifying agentic AI: how is it different and where do its unique advantages lie? 
  • From customer support to counter fraud: what can be learnt from agentic AI implementations to date? 
  • Identifying opportunities for process improvements: which areas are most ripe for AI-driven automation? 
  • Predictive analytics and data integration: where can AI-powered analysis allow banks to act proactively? 
  • How can AI simplify risk and compliance? From regulatory reporting to model risk management 
  • Where is maintaining human oversight necessary? And how can banks manage the risks? 
  • Human-centric transformation: how can AI be used to empower not replace the human workforce?  
  • What are the technical hurdles to implementing AI within existing workflows and processes? 
 
Panel discussion
11:30 AM - 11:50 AM
Agentic AI: a revolution in customer self-service?
  • How could agentic AI be leveraged to transform customer service and processes? And what can be learnt from early implementations? 
  • From onboarding to money management: what are the practical tasks AI agents can carry out on customers’ behalf? 
  • How can banks go beyond out-of-the-box solutions to drive competitive advantage through AI Agents? 
  • How far could customer use of agentic AI and ease of account switching increase competitive pressures on banks? 
  • How can banks effectively navigate the challenges of implementation, from integrating with legacy systems to achieving real-time data access? 
 
Fireside chat
11:45 AM - 12:05 PM
Agentic AI: automating core operations
 
 
Case study
2:15 PM - 2:40 PM
AI and cyber resilience: a double edged sword
  • From automated attacks to real-time adaption: how is AI-driven ransomware posing new threats? 
  • AI-powered phishing and social engineering: how is AI enhancing the sophistication of attacks? 
  • AI for cyber-resilience: how can AI and analytics empower rapid threat detection and response? 
  • From adequate governance to technical hurdles: what are challenges in leveraging AI effectively? 
 
Interview
12:30 PM - 1:00 PM
AI in counter fraud and AML: the threat and the potential
  • AI-powered fraud: how is AI transforming fraudsters strategies and techniques? 
  • Deepfakes and AI: how are deepfakes exploiting the weaknesses of eKYC and where can AI help?  
  • How can AI be used to recognise complex fraud patterns and anomalies in customer behaviour? 
  • From reactive to proactive: how can AI analytics empower real-time detection and response? 
  • Understanding the challenges of implementation: what are the technical hurdles to overcome? 
  • How can banks ensure explainability and justifiability of decisions?  
  • Complementing not replacing: how can banks effectively include AI alongside traditional tools? 
 
Panel discussion
3:15 PM - 3:30 PM
Audience voting
 
 
Audience voting
9:25 AM - 9:30 AM
Chair's opening remarks
 
 
Opening remarks
9:30 AM - 9:35 AM
Chair's opening remarks
 
 
Opening remarks
11:45 AM - 11:50 AM
Chair's opening remarks
 
 
Opening remarks
2:15 PM - 2:25 PM
Chair's opening remarks
 
 
Opening remarks
4:10 PM - 4:15 PM
Chair's opening remarks
 
 
Opening remarks
10:30 AM - 11:00 AM
Challenger bank growth: reimagining propositions and business models
  • The rise of the neo-bank: how have digital challengers successfully shaken up the market dominance of incumbents?  
  • Sustainable business models: what explains the commercial success of leading neo-banks amid a sea of failed FinTech unicorns? 
  • From payments and currency exchange to SME lending: which market niches have proven most lucrative for neo-banks and why? 
  • Redefining the banking proposition: how have challengers successfully identified new opportunities for product innovation? 
  • Budgeting tools and spending insights: how successful have personal financial management innovations been and why? 
  • Seamless UX and mobile apps: to what extent can digital experience remain a competitive advantage amidst incumbent catch up?  
  • From premium subscriptions to loyalty and rewards: to what extent have new revenue models contributed to challengers’ success? 
 
Panel discussion
3:00 PM - 3:30 PM
Customer onboarding and KYC: going above and beyond compliance
  • How can banks transform KYC from a compliance necessity to a commercial differentiator? 
  • Balancing onboarding ease with KYC compliance: how can banks achieve the best of both worlds? 
  • From data collection to verification: where can routine onboarding tasks be automated?  
  • Digital ID, e-signatures, OCR technology: what tools can best help streamline KYC processes?  
  • The EUDIW: to what extent will this be a game-changer for identify verification and onboarding? 
 
Panel discussion
11:50 AM - 12:10 PM
DDOS attacks: the rising cyber threat
 
 
Keynote address
12:10 PM - 12:30 PM
Delivering personalised data-driven services: the key considerations
  • From money management to tailored offers: what personalised services are customers demanding? 
  • Delivering personalisation in practice: what can be learnt from propositions on the market to date? 
  • From tailored messaging to timely notifications: how can AI enhance customer engagement? 
  • Overcoming the technical challenges: from unstructured data to real-time event streaming 
 
Fireside chat
3:00 PM - 3:25 PM
Digital operational resilience: navigating the emerging risks
  • How can banks keep pace with new cyber and digital operational resilience challenges?
  • DORA one year on: what are the key novelties and ongoing challenges for compliance?  
  • Disaster recovery: what best practices can banks employ to minimise downtime and react at speed?  
  • Penetration testing: how can banks reliably identify weaknesses that might lead to data breaches?  
  • Ensuring effective change management: how can banks mitigate the risks of digital transformation?  
  • Emerging technologies: what cyber risks arise from the increasing use of AI? 
 
Interview
11:45 AM - 12:10 PM
Enhancing cash management for corporates
  • From instant payments to diversity of payment methods: what key challenges do treasurers face? 
  • Visibility and certainty: how can real-time cash flow visibility and accurate forecasting be achieved? 
  • ERP integrations: how can banks ease the integration of treasury with ERP systems? 
  • Automating payment workflows: where can API’s streamline corporate treasury management?  
 
Fireside chat
12:05 PM - 12:35 PM
FIDA: investing in the technological requirements
  • From API interfaces to permission platforms: what new services will banks have to provide and how? 
  • Data sharing in practice: what will be required to ensure accessibility and standardisation of data? 
  • Data security and compliance: what expectations will financial information service providers face? 
  • Monetising investments: how can banks recoup the costs and benefit as an open data first mover? 
 
Panel discussion
4:35 PM - 4:55 PM
Forward '28: the Danske bank transformation journey
  • The Forward ’28 vision: why is transformation essential to serving customers better in an increasingly digital world? 
  • Boosting developer productivity and time to market: how will transformation speed up the development of innovative solutions? 
  • From conversational interfaces to personalised recommendations: how will Forward ‘28 unlock next-gen customer services?  
  • Unpacking the importance of cloud: how can cloud simplify the implementation of innovative AI and data-driven services? 
 
Interview
12:20 PM - 12:55 PM
Founders' journeys and Q&A
  • The start-up vision: how did you decide on the market proposition and what inspired the idea? 
  • Funding journeys: what steps did you take to secure funding from seed stage and beyond? 
  • Investor partnership strategy: how did you select the right investors for your business goals? 
  • Challenges of scaling: how did you overcome the obstacles on the way to sustainable growth?  
  • Talent and teams: how should start-ups build a strong culture to attract and retain talent? 
  • Advice to other entrepreneurs starting their journey: what are the key factors to keep in mind? 
 
Panel discussion
11:15 AM - 11:30 AM
From mass to me: the power of hyper-personalization
 
 
Keynote address
12:10 PM - 12:35 PM
Group discussion
 
 
Group discussion
12:35 PM - 12:50 PM
Group feedback
 
 
Group feedback
12:05 PM - 12:25 PM
Harnessing GenAI for coding and software development
  • Developer productivity: how can gen AI-powered script generation accelerate time to market? 
  • How far can gen AI develop accurate and reliable code? And how should banks manage the risks? 
  • AI-powered code healing: how can AI be leveraged to detect and fix code issues?  
  • What are the technical challenges in integrating AI into existing coding and DevOps workflows? 
 
Fireside chat
11:15 AM - 11:35 AM
Identifying potential: what to look for in a winning start-up
 
 
Interview
12:10 PM - 12:30 PM
Instant payments fraud: rising to the challenge
  • Network and counter-party collaboration: how far can sharing data characteristics stem the tide? 
  • Cross-channel coverage: how can banks effectively eliminate system gaps across channels? 
  • Towards real-time scoring: how can banks accurately determine fraud risk in real-time? 
  • AI and ML: how can banks leverage AI-based layers to detect and block fraud with precision? 
 
Fireside chat
11:55 AM - 12:20 PM
Investors and start-up partnerships: the pain points and pitfalls
  • What are the key criteria VCs and investors look for when identifying a suitable start-up to invest in? 
  • What are founders looking for from their partners? What key factors should they consider? 
  • What are the key causes of strategy misalignment, and how can start-ups ensure better synergy? 
  • How can partnership agreements be structured to establish clear roles, risk and revenue sharing? 
  • Fostering effective partnerships: what can be learnt from successes and past mistakes? 
 
Fireside chat
11:50 AM - 12:10 PM
Leveraging Good AI to Combat Fraud and the Rise of Deepfakes
 
 
Advisory session
12:35 PM - 1:00 PM
Leveraging open data for customers: from PFM to loyalty and rewards
  • Next-gen customer insights: what new commercial opportunities could open transaction data unlock? 
  • Streamlining authentication: how can open banking data enhance the ease of customer journeys? 
  • From budgeting insights to automating saving: how can banks harness open data to improve PFM? 
  • Enabling comprehensive subscription management: how can open banking pave the way?  
  • Transforming loyalty programmes: how can banks leverage open data to tailor offers and rewards? 
  • Towards open finance: how will FIDA unlock new revenue across pensions, insurance and wealth? 
  • From pension dashboards to marketplaces: what new revenue models could banks look to explore? 
  • In what timeframe will open finance become profitable? And how should banks invest now? 
 
Fireside chat
9:30 AM - 9:50 AM
Lunar: charting the rise of a digital challenger bank 
 
 
Interview
12:30 PM - 1:00 PM
Making life easier for customers and SME clients
  • Streamlining customer journeys: where can ease be enhanced for customers and clients? 
  • Self-service banking: what level of control are customers and clients looking for from banks? 
  • SME banking today: how can the ease of retail digital banking be replicated for SME clients? 
  • Digital needs: what features do customers and clients want from their mobile and online portals? 
  • Personal and business financial advice: how can banks enhance their financial advisory services? 
  • Seamless subscriptions, billing and expense management: where can services be enhanced? 
  • Hassle free payments: how can payments and transfers be simplified for individuals and SMEs? 
  • The future of the customer/client relationship: how could the role of banks be set to evolve? 
 
Panel discussion
10:30 AM - 10:45 AM
MoneyLIVE Nordic Banking | Speaker Briefing

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Zoom meeting
10:30 AM - 11:15 AM
Networking break
 
 
Networking
11:45 AM - 12:05 PM
Next-gen credit scoring: leveraging open data
  • Why open data? What are the limitations of traditional data sources for credit risk assessments?  
  • From cash flow to ERP data: what new and richer data sources could open banking unlock?  
  • Data clarity: how can AI-driven analytics enhance lender’s understanding of SME financial health?   
  • Towards real-time analysis: how can advanced analytics and open data drive faster and more accurate decisioning?  
  • Data-driven personalisation: how can open data enable lenders to deliver more contextual and tailored offers? 
 
Fireside chat
12:10 PM - 12:50 PM
Optimising SME lending: application, decisioning and beyond
  • Assessing the market challenges: what are the biggest pain points for SMEs in accessing finance? 
  • From default risk to lack of quality data: what are the challenges to making SME lending profitable?  
  • Transactions, ERP and cash flow data: how can banks leverage new data sources effectively? 
  • Streamlining loan applications and onboarding: what can be learnt from innovative digital players? 
  • Automation: how can lenders streamline approvals with smart automation and effective controls? 
  • From origination to loan servicing: how can client support be enhanced across the credit lifecycle? 
  • Personalisation: how can banks build a customised suite of products that match SME requirements? 
  • Banks vs. non-bank lenders: are banks still best placed competitively to serve SME financing needs? 
 
Panel discussion
2:25 PM - 2:35 PM
Pitch 1 | Normain

Normain turns judgement-heavy reports, like audits and gap analyses, into custom AI agents. Using existing templates and expertise, these agents help experts complete their work up to 80% faster

 
Pitch
2:35 PM - 2:45 PM
Pitch 2 | Alwy

Alwy offers an all-in-one finance platform for securities firms, brokers and fund companies, streamlining onboarding, trading and compliance through secure digital identity and automation. 

 
Pitch
2:45 PM - 2:55 PM
Pitch 3 | Monemon

Monemon is transforming youth finance by making everyday money management fun, stylish, and secure. Users can customise their app, learn money skills through gamified features, and use a sleek debit card. 

 
Pitch
2:55 PM - 3:05 PM
Pitch 4 | Fimento

Fimento is transforming financial services with an open banking platform that simplifies secure data access and integration, helping businesses build smarter, user-friendly solutions. 

 
Pitch
3:05 PM - 3:15 PM
Pitch 5 | Axiology

Axiology is transforming European capital markets with a blockchain-based platform for tokenised securities, making trading and settlement faster, cheaper, and more accessible for SMEs and retail investors. 

 
Pitch
4:55 PM - 5:30 PM
Readying for an AI revolution: laying the foundations for success
  • Building the capabilities: what are the essential prerequisites for banks seeking to develop AI-powered services? 
  • From customer-facing solutions to employee empowerment: what are the key lessons learnt from early implementations?  
  • From structuring data to data integration: what steps should banks take to build the data backbone required? 
  • Enhancing governance and risk management frameworks: how do bank policies and practices needed to adapt?  
  • Teams, talent and operating models: how should banks ensure the enterprise is prepared for agile AI development?  
 
Panel discussion
9:50 AM - 10:30 AM
Redefining commercial strategies for a changing market
  • ​​​Diversification or strengthening core business: how should banks re-evaluate their strategic priorities today? 
  • Acquisition and FinTech partnership strategies: how should banks look to develop new digital capabilities? 
  • Tariffs, sanctions and geopolitical tensions: what are the challenges for banks navigating a de-globalising world? 
  • From cyberattacks to climate: how can banks ensure operational resiliency amid a growing complexity of risks? 
  • Leveraging AI and emerging tech to drive efficiencies and transform customer propositions: how can banks create real competitive advantage today? 
 
Leaders' forum
2:15 PM - 2:40 PM
Reimagining recurring payments and subscriptions
  • From increased visibility to control: what are the key customer pain points in recurring payments? 
  • Seamless subscription management: where can banks simplify the process for customers?  
  • Reducing cost and enhance ease for business: how can recurring payments add value for clients?  
 
Fireside chat
11:15 AM - 11:30 AM
RIX-INST: the competitive impact of instant rails
 
 
Keynote address
11:35 AM - 11:55 AM
Scaling climate FinTechs: the emerging growth market
 
 
Keynote address
9:35 AM - 9:50 AM
Sydbank towards 2035: a shared strategic journey
 
 
Keynote address
11:30 AM - 11:50 AM
Taking the fight to APP fraud: best practices and strategies
  • The Payment Services Regulation: what is the new liability framework for PSPs, BigTech and Telcos? 
  • Getting to grips with social engineering: how can customer education and nudges be enhanced? 
  • Behavioural analytics: how can behavioural data be harnessed to detect anomalies and fraud signs?  
  • Working with BigTech and Telcos: what more can banks do to further collaboration on APP scams? 
 
Fireside chat
4:15 PM - 4:35 PM
The CEO suite: between AI and humanity
 
 
Keynote address
2:00 PM - 2:20 PM
The Digital Euro: concluding the preparation phase
 
 
Interview
2:50 PM - 3:10 PM
The Economic and Financial Markets Outlook for the Nordics
 
 
Keynote address
2:15 PM - 2:30 PM
The EU Digital Identity Wallet: transforming payment authentication
 
 
Keynote address
11:15 AM - 11:30 AM
The fight against financial crime: lessons from the AML task force
 
 
Keynote address
12:10 PM - 12:55 PM
The future of A2A payment rails in the Nordics
  • ​​​​Taking stock on A2A adoption: what market trends are we seeing and what explains the A2A boom?  
  • Grasping the A2A advantages: from lower costs to reduced errors and better conversion rates  
  • PSD3 and instant payments: to what extent will new legislation accelerate A2A adoption? 
  • The EPI’s wero and BigTech wallets: to what extent will new digital wallets boost A2A growth? 
  • The SPAA scheme: do the commercial advantages of the A2A scheme outweigh the costs?  
  • Dynamic recurring payments and subscription payments: where do A2A payments have the edge? 
  • The benefits of A2A and Request-to-Pay: from simplifying payouts to efficient cash management  
  • Cracking ecommerce and bringing A2A in-store: what are the hurdles still to overcome? 
  • Enhancing payment protection: what more needs to be done to foster security and trust? 
 
Panel discussion
9:50 AM - 10:10 AM
The next evolution of BaaS business models
  • The BaaS boom: what key market trends are driving the growth in demand for banking-as-a-service? 
  • From white-labelled products to a full bank-in-a-box: what can be learnt from the range of services on the market to date? 
  • Identifying a BaaS market niche: how can banks differentiate and determine where their competitive advantage lies? 
  • From FinTech challengers to retailers: how can banks identify their target market and successfully cater to different client needs? 
  • From quality APIs to compliance: what are the key prerequisites to ensuring ease of integration for clients? 
 
Fireside chat
2:40 PM - 3:25 PM
The next evolution of the wallet market
  • The state of the market: what explains the variation in wallet adoption rates across Europe? 
  • Competing with BigTech: how are Nordic wallet pioneers keeping ahead in the race? 
  • The opening of Apple NFC and faceID: how far has this unlocked competition in the wallet sector?  
  • Enabling cross-border payments: how are wallets simplifying P2P transfers across borders? 
  • From BNPL to loyalty schemes: how can digital wallets add value at the point of payment? 
  • Tapping the value of A2A payments: where can wallets seize the commercial opportunities? 
  • From new customer segments to data insights: how can wallets add new value for merchants? 
  • From integration to cost: what pain points still need to be overcome to boost acceptance?  
  • The EPI wero: will “one wallet for Europe” be the future of the payment wallet landscape? 
 
Panel discussion
2:20 PM - 2:50 PM
The strategic implications of digital currencies and tokenised deposits
  • From Digital Euro progression to US retreat: what can be learnt from differing trends on the global development of CBDCs? 
  • The Digital Euro: the key to reducing reliance on international BigTech and card schemes or a solution in search of a problem?  
  • Pan-European payments: are retail CBDCs the key to a pan-European alternative to cards in the face of P27 failure?  
  • The CBDC threat to bank deposits: how serious are the risks of disintermediation for banks? And can they be avoided?  
  • Tokenised deposits: to what extent could tokenisation define the next evolution of bank assets amidst the rise of CBDCs?  
  • Tokenised deposits vs. stablecoins: how do they differ and what are the key advantages of deposit tokens over stablecoins for banks? 
  • Liquidity and settlement: how could tokenisation enhance liquidity and unlock value via cheaper and faster payments and settlement? 
  • Smart contracts and programmability: how could deposit tokens add new value through automated, conditional transactions? 
  • Private and public sector collaboration: what more could be done to ensure the benefits of digital currencies are realised for all? 
 
Panel discussion
11:35 AM - 12:10 PM
Towards cross-border harmonisation
  • Payments post-P27: what avenues are open to harmonising Nordic payment infrastructure?  
  • Cross-currency payments: what are the challenges to overcome with multi-currency clearing? 
  • SEPA Inst, RIX-INST, NPC Instant Credit Transfer: how are instant payments driving harmonisation? 
  • TIPS and T2: how far are Nordic central bank migrations set to simplify settlements? 
  • ISO 20022: how can enriched data be leveraged to simplify cross border payments?  
  • From EPI’s Wero to CBDCs: how far could these initiatives enhance pan-European harmonisation?  
 
Panel discussion
10:10 AM - 10:30 AM
Turning the bank into a truly data-driven business
 
 
Advisory session
11:50 AM - 12:10 PM
Unlock growth mode: AI-inside that moves the P&L
 
 
Advisory session
2:30 PM - 3:00 PM
Unlocking value with next-gen authentication and verification
  • eiDAS 2.0 and the EUDIW: what approaches are Nordic governments taking to the future eIDs? 
  • From payment authentication to onboarding: how can banks unlock new value from EUDIWs? 
  • Becoming an eID wallet issuer: to what extent is this is a viable model for banks?  
  • Bank-verified digital identity: which players are leading the way and what can be learnt to date? 
  • From Belgium’s itsme to Estonia’s Smart-ID: how are eIDs taking off outside the Nordics? 
  • Nordic expansion: are Nordic ID providers set to expand outside their domestic markets?  
  • Towards cross-border digital identity: what are the hurdles and how can they be overcome?  
  • From ease of integration to interoperability: where can client and end-user experience be enhanced? 
  • Digital ID and deepfakes: how can innovative digital identity solutions counter the rising threat? 
 
Panel discussion
2:40 PM - 3:00 PM
Unmasking modern fraud: why prevention must happen at the edge
 
 
Advisory session
12:25 PM - 1:00 PM
Unpacking the potential of AI in operations
  • Demystifying agentic AI: how is it different and where do its unique advantages lie? 
  • From customer support to counter fraud: what can be learnt from agentic AI implementations to date? 
  • Identifying opportunities for process improvements: which areas are most ripe for AI-driven automation? 
  • Predictive analytics and data integration: where can AI-powered analysis allow banks to act proactively? 
  • How can AI simplify risk and compliance? From regulatory reporting to model risk management 
  • Where is maintaining human oversight necessary? And how can banks manage the risks? 
  • Human-centric transformation: how can AI be used to empower not replace the human workforce?  
  • What are the technical hurdles to implementing AI within existing workflows and processes? 
 
Panel discussion