With her teams, Laura as Director of Group Payment at Douglas is responsible for all topics around payment, credit and fraud as well as order2cash for more than 20 countries online and instore. After making her first career steps in fields of banking and marketing, she has combined her two passions for finance and customers in her group-wide area of responsibility today. She strives for optimizing payments from a holistic point of view throughout the complete cash customer journey and all sales touch points.