Full Name
Dean Witherington
Job Title
Acting Head of Retail Claims Initiatives
Company
AXA Retail
Speaker Bio
I have 38 years working in Insurance claims & claims management.
Chartered Insurer, ACII and have a BA(Hons) degree in Insurance Management
Experience as working as part of a UK Claims leadership team, working within global frameworks and within international teams.
Analytical knowledge, creation of Management Information and analysis of performance.
Operational management experience across sites, Personal and Commercial Lines, Motor, Property, EL & Public Liability Lines of Business.
Leadership in strategic change programmes across claims including strategic work split, sourcing, off shoring, site closure, site creation and right sizing.
System implementation including Guidewire, use of RPA and Machine learning. Business Improvement leadership including use of Lean tools.
Driver of operational performance and indemnity improvements.