Full Name
Nicolas Konnerth
Job Title
Head of Conversational AI
Company
ERGO
Speaker Bio
Since 03/2019: Head of Conversational AI, ERGO Digital Ventures
Responsible for designing voice assistants for ERGO, starting with the development of a strategy and roadmap based on technological possibilities, all the way to the concrete implementation of voice assistants for different communication channels (Chat, Phone, Smart speaker), use cases, and companies.
05/2017 – 03/2019: Project Manager Innovation, ERGO Digital Ventures
Responsible for executing innovative projects, including one to leverage the potential of voice assistants for insurance. Additionally, building and managing exchanges with international innovation managers within the group, as well as developing expertise in Blockchain Technology.
10/2015 – 05/2017: Executive Assistant, ERGO International
Proactive support for the board member (Central and Eastern Europe division) as well as the execution of various strategic initiatives, including a digitalization project in our Austrian subsidiary.
06/2012 – 10/2015: IT Strategy Consultant, ITERGO
Worked in the IT strategy department with a focus on strategy development and IT innovation (selection of topics).

Academic Background:
University of Edinburgh, M.Sc. Data Science Technology and Innovatoin
Fachhochschule der Wirtschaft, B.Sc. Information Science for Business
Nicolas Konnerth